Intern
Portnox
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- Location
- Austin, TX
- Work style
- Hybrid
- Job type
- Internship
- Posted
- Oct 4
- 16 days ago
Career path
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About the company
Portnox
Computer & network security · 51 to 200 employees
What you'll do
- Currently enrolled in a college or university
- Strong organizational skills and attention to detail
- Comfortable working across multiple tasks and priorities
- Proficient with basic office tools (e.g., Google Workspace or Microsoft Office)
- Clear written and verbal communication skills
- Reliable, proactive, and eager to learn
What you need
- Assist with onboarding and offboarding processes
- Maintain employee records and documentation
- Support scheduling, training coordination, and general HR administrative tasks
- Help organize and track channel partner agreements
- Assist with document management and version control
- Support internal coordination related to partner communications
- Track upcoming renewals and key dates
- Assist with preparing renewal documentation
- Update internal systems and reports related to renewals
- Support customer communications and follow-ups
- Assist with organizing feedback, tickets, or survey data
- Help ensure customer records and processes are accurate and up to date
- Data entry and system updates across tools and platforms
- Prepare spreadsheets, reports, and basic documentation
- Support special projects and miscellaneous “odds and ends” as needed
Key skills
Organizational skillsGoogle WorkspaceMicrosoft OfficeWritten and verbal communication
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Read the full posting here
We’re looking for a highly organized, detail-oriented Intern to support day-to-day operations across multiple functions of the organization. This role offers broad exposure to how a growing organization runs, with hands-on experience in HR, channel partnerships, renewals, customer experience, and general administrative support. It’s ideal for someone who enjoys variety, learning new systems, and keeping things running smoothly.This is a mostly remote opportunity, with in-office days on Mondays.Key ResponsibilitiesThe intern will provide administrative and operational support across several areas, including:Human ResourcesAssist with onboarding and offboarding processesMaintain employee records and documentationSupport scheduling, training coordination, and general HR administrative tasksChannel Agreements & PartnershipsHelp organize and track channel partner agreementsAssist with document management and version controlSupport internal coordination related to partner communicationsRenewals & Contract SupportTrack upcoming renewals and key datesAssist with preparing renewal documentationUpdate internal systems and reports related to renewalsCustomer ExperienceSupport customer communications and follow-upsAssist with organizing feedback, tickets, or survey dataHelp ensure customer records and processes are accurate and up to dateGeneral Administrative & Ad Hoc SupportData entry and system updates across tools and platformsPrepare spreadsheets, reports, and basic documentationSupport special projects and miscellaneous “odds and ends” as neededSkills, Knowledge, and ExpertiseCurrently enrolled in a college or universityStrong organizational skills and attention to detailComfortable working across multiple tasks and prioritiesProficient with basic office tools (e.g., Google Workspace or Microsoft Office)Clear written and verbal communication skillsReliable, proactive, and eager to learn