Intern - User Experience

Nintendo of America About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/. GET SERIOUS ABOUT FUN As a Nintendo of America intern, you will actively contribute to meaningful projects and gain valuable hands-on work experience with a leading company in the entertainment industry. During the program from June through August, your work experience will be enhanced with mentoring, networking opportunities, and exposure to industry leaders from across the company! Whether you are in a technical or non-technical role, you will be part of a team committed to putting smiles on the faces of millions around the world. Application deadline is December 1, 2026. DESCRIPTION OF DUTIES Contribute to Nintendo’s Customer Experience team to conduct user research and deepen understanding of consumer experiences and engagement with digital strategies. Assist with user research and usability testing by preparing study materials, observing sessions, documenting findings, and identifying recurring user needs and pain points. Create UX design concepts and prototypes such as user flows, wireframes, and interactive mockups for Nintendo’s digital experiences. Evaluate customer feedback and behavioral insights to identify experience issues, improvement opportunities, and design recommendations. Collaborate with UX, Analytics, Voice of Consumer, Optimization, QA, and partner teams to contribute to customer-centered projects and initiatives. Present research findings and design recommendations through clear documentation, visual storytelling, and team presentations. SUMMARY OF REQUIREMENTS 3.0+ GPA. Currently enrolled in a bachelor’s or master’s degree program with a graduation conferral date between May 2027 and June 2028. Pursuing a degree in Human-Computer Interaction, User Experience, Interaction Design, Graphic Design, Digital Media, Psychology, Cognitive Science, Information Science or related field. Foundational knowledge of qualitative and quantitative research methods, including interviews, surveys, usability testing, and basic data analysis. Ability to analyze user feedback, research findings, and behavioral insights to identify patterns, user needs, and opportunities for improvement. Understanding of user-centered design principles and UX processes, including user flows, wireframes, prototypes, and journey maps. Strong written, verbal, and visual communication skills to clearly document and present research findings and design recommendations. Creative problem-solving skills and the ability to translate customer needs and pain points into thoughtful design concepts. Ability to collaborate effectively with UX practitioners and cross-functional partners, incorporate feedback, and contribute to shared project goals. Familiarity with design and prototyping tools such as Figma, or a demonstrated ability to learn new tools quickly. Proficient with Microsoft Office Suite: Outlook, Word, Excel, PowerPoint. Portfolio of relevant UX research, design, or related work. Legally authorized to work in the United States. Able to work 40 hours a week onsite throughout the course of the 10-week summer internship between June 14 – August 20. Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role. This position is 100% onsite in Redmond, WA. This internship includes the base pay rate listed below, paid sick and holiday time, and perks such as a local transit pass and access to the onsite fitness center. Given the limited duration of the role, interns are not eligible for full-time employee benefits such as healthcare or 401(k). Pay Rate: $35—$35 USD