Internship - Field Operations Revenue Protection Unit
Philadelphia Gas Works
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- Location
- Philadelphia, PA
- Work style
- On-site
- Job type
- Internship
- Posted
- Oct 15
- 5 days ago
Career path
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About the company
Philadelphia Gas Works
Utilities · 1,001 to 5,000 employees
What you'll do
- Analyze unaccounted-for gas data, audit tampering and theft investigations, benchmark revenue protection policies, and review billing discrepancies.
- Identify trends and risks, recommend process or policy improvements, and collaborate with billing or customer service to resolve anomalies.
What you need
- Currently pursuing a degree in Engineering, Business Management, Data Analytics or closely related field;
- Must have verbal and written communication skills with the ability to effectively interact with all levels of employees;
- Proficient in Microsoft Office;
- Must have organizational management skills with the ability to handle multiple tasks simultaneously and usually under short deadlines.
Key skills
verbal and written communicationMicrosoft Officeorganizational managementhandle multiple tasks simultaneously
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Read the full posting here
Internship - Field Operations Revenue Protection Unit
Field Services
ID
2026-1990
Employment Status
Intern/Co-Op
Category
Operations
Job Locations
US-PA-Philadelphia
ADP Department #
Field Services [50]
Overview
This position will assist current employees with daily duties in the Field Operations Department.
Responsibilities
Leakage & Loss Analysis
Analyze unaccounted-for gas (UFG) data to identify patterns or hotspots.
Recommend process improvements to reduce non-technical losses.
Tampering Case Audit
Review and categorize recent tampering/theft investigations.
Build a dashboard or summary report of trends, locations, methods, and outcomes.
Policy Comparison Project
Benchmark our revenue protection policies against those of similar utilities.
Present a gap analysis with suggested enhancements to enforcement or detection protocols.
Customer Billing Discrepancy Review
Work with billing data to identify high-risk accounts with irregular consumption.
Collaborate with billing or customer service to validate and resolve anomalies.
Qualifications
Currently pursuing a degree in Engineering, Business Management, Data Analytics or closely related field;
Must have verbal and written communication skills with the ability to effectively interact with all levels of employees;
Proficient in Microsoft Office;
Must have organizational management skills with the ability to handle multiple tasks simultaneously and usually under short deadlines.
PGW is proud to be an Equal Opportunity and Affirmative Action Employer, M/F/D/VAAP/EEO.
Location: 5000 Summerdale Ave, Philadelphia, PA 19124
While we appreciate all responses, only those who are uniquely qualified will be contacted. Local candidates will be given preference; interview expenses are not funded
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