IP Legal Support Specialist

About the Job: Fuller IP Law. Location: Phoenix, AZ (Remote). Position: Full-Time Legal Support Specialist. Salary: $24.00 - $29.00 per hour, based on experience. Apply: Email resume to Marvin@fullerip.com . In the subject line, please include the words "Detail Matters." In the body of your email, briefly describe a time when your attention to detail helped prevent a mistake or improved an outcome. A cover letter is not required. About Us: Fuller IP Law is a values-driven intellectual property firm that helps innovators protect and grow the value of their ideas, from breakthrough therapeutics and medical devices to advanced materials, software, and hardware. We partner shoulder-to-shoulder with clients to design practical, business-aligned IP strategies, communicate proactively, and deliver clear budgets with no surprises. We believe technical skills can be taught. What is harder to teach is genuine care for clients, strong judgment, emotional intelligence, and a commitment to helping teammates succeed. We are looking for someone who embodies those qualities and wants to build a long-term career in a collaborative professional environment. Job Overview: We are seeking a detail-oriented and organized Legal Support Specialist to join our team full-time. This role provides critical administrative, client service, legal support, and billing assistance to our attorneys, paralegals, and finance team. Intellectual property experience is a plus but is not required. We are seeking someone with strong office experience, excellent communication skills, emotional intelligence, and a demonstrated ability to manage details accurately while maintaining positive relationships with clients and coworkers. The ideal candidate understands that exceptional client service starts with listening, anticipating needs, communicating clearly, and following through on commitments. Key Responsibilities: Conduct internal conflicts checks and ensure compliance. Set up and maintain accurate client and matter records. Organize and save files, correspondence, and client communications. Manage secure file transfers. Review documents for completeness and accuracy prior to attorney review. Track case files, deadlines, and client correspondence. Maintain client databases and intellectual property records. Coordinate with clients regarding documentation, signatures, and information requests. File and retrieve information using USPTO, Patent Center, WIPO, and other online systems. Generate reports and documents from the firm's docketing and management systems. Process requests from the shared email inbox. Support intellectual property transfers and assignment recordations. Assist with trademark and patent filing activities. Assist the Finance Department with billing activities, invoice preparation, payment tracking, and related administrative support. Communicate professionally with clients, outside counsel, vendors, and team members. Complete additional administrative and legal support projects as assigned. Qualifications: Associate's degree, Bachelor's degree, or equivalent professional experience preferred. Minimum of 2 years of experience in an office, administrative, legal, accounting, client service, or professional services environment. Intellectual property, legal, or law firm experience is a plus but not required. Strong emotional intelligence and interpersonal skills. Ability to communicate with professionalism, empathy, and confidence. Experience handling sensitive or confidential information. Proficiency with Microsoft Office and business software systems. Strong organizational skills and ability to manage multiple priorities. Ability to learn new technology platforms and workflows. High level of accountability and follow-through. Why Join Us: Competitive compensation. Health, dental, vision, and 401(k) benefits. Professional growth and continuing education opportunities. Collaborative, inclusive workplace with work-life balance. Hybrid work options and modern office facilities. Opportunity to develop valuable legal, business, and intellectual property experience. Be part of a firm that protects innovation and supports creators around the world. Our Core Values: Open and Honest. Team-Approach. How Can I Help? Humbly Confident. Live a Fuller Life.