IT Helpdesk Intern

RAM AerospaceRAM AerospaceSaint George, Utah, United States
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Posted

8/25/2026

Employment

Part time

Range

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Work style

On-site

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AI summary

Core responsibilities

The IT Helpdesk Intern will assist with daily helpdesk tickets, workstation setups, and hardware deployments under the supervision of the IT team. Additionally, the role involves managing IT inventory and maintaining accurate documentation of support activities.

Requirements overview

Candidates must be currently pursuing a degree in Information Technology, Computer Science, or a related field and possess a basic understanding of hardware and software troubleshooting. Applicants must also meet ITAR requirements, which include being a U.S. citizen, permanent resident, or having specific protected status.

Key skills

IT SupportHardware DeploymentWorkstation SetupInventory ManagementTroubleshootingTechnical SupportDocumentationCustomer Service

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Education requirements

bachelor degree

About RAM Aerospace

Industry

Aviation and Aerospace Component Manufacturing

Employees

164

Type

Privately Held

Size

201-500 employees

RAM Aerospace is an engineering manufacturing company that offers custom Solenoids, Valves, LVDTs, RVDTs and other custom- engineered actuation products for Space, Military and Aerospace markets. We offer over 1,900 unique designs and a broad range of capabilities including design engineering, manufacturing engineering, prototyping, testing, manufacturing, and repair station services.

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Job categories

TechnologyCustomer Service & SupportEngineeringManufacturing

Description

Description RAM Aerospace has been powering flight and space exploration since 1975, delivering precision solenoids, valves, actuators, LVDTs, and RVDTs for commercial, defense, and space applications. Operating from facilities in St. George, Utah and Valencia, California, we build mission-critical components that the world's leading aerospace programs depend on. Join a team that builds the future of aerospace, on time, with excellence. Your career takes off here! As an IT Helpdesk Intern at RAM Aerospace, you will gain hands-on experience supporting the technology that keeps our engineering and manufacturing teams running. Working under the supervision of the IT team, you will assist with day-to-day helpdesk requests, workstation setup, hardware deployment, and inventory management. This part-time role is a great fit for a student looking to build real-world IT support experience in a fast-paced, technical environment. Duties and Responsibilities Helpdesk & Support: Assist with basic helpdesk tickets, workstation setup, and hardware deployment under the guidance of the IT team, helping resolve routine requests efficiently and accurately. Inventory & Documentation: Support IT inventory tracking and maintain accurate documentation of equipment, tickets, and support activities. General IT Support: Assist with other entry-level IT support tasks as assigned, gaining exposure to the broader responsibilities of the IT department. Requirements Legal: Must be able to pass a comprehensive criminal background check and drug screening. ITAR: Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum (due to ITAR requirements). Currently pursuing a degree in Information Technology, Computer Science, or a related field. Basic understanding of computer hardware, software, and troubleshooting fundamentals. Strong communication skills and a customer service mindset. Ability to commit to a consistent part-time schedule. Eager to learn, detail-oriented, and comfortable working under supervision in a fast-paced environment. EEO (Equal Employment Opportunity) RAM Aerospace is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. In addition, it is the policy of RAM Aerospace to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. We welcome former military and law enforcement applicants!

Requirements

  • IT Support
  • Hardware Deployment
  • Workstation Setup
  • Inventory Management
  • Troubleshooting
  • Technical Support
  • Documentation
  • Customer Service

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