IT Project & Operations Coordinator

About the Role Location: HQ - Williamsburg, Brooklyn Status: Full-time/100% on-site Compensation: $65,000-$75,000 annually Position Summary: Kith is seeking an IT Project & Operations Coordinator to support the execution of technology initiatives across our retail, corporate, and e-commerce operations. This role sits at the intersection of project coordination and day-to- day IT operations, with a strong emphasis on supporting new store openings and construction build-outs - coordinating technology deployment timelines, vendors, and on-site readiness alongside the IT team. The ideal candidate is organized, proactive, detail oriented, and comfortable working across construction schedules, vendor relationships, and ticketing/operations systems in a fast-paced retail environment. Responsibilities Store Construction & Rollout Coordination Serve as the primary IT point of contact for new store openings and remodels, coordinating technology scope, timelines, and readiness from construction kickoff through opening. Partner with construction project managers, general contractors, and low-voltage/cabling vendors to schedule and track IT-related build-out milestones. Coordinate procurement and shipping of store IT hardware to align with construction and opening timelines. Track multiple concurrent projects (e.g., new openings, remodels) in a shared project tracker, flagging schedule risks and escalating blockers to the Director of IT. Conduct or coordinate pre-opening technology walkthroughs and punch-list resolution on-site or remotely. Create/maintain documentation of store IT infrastructure standards, site-specific configurations, and lessons learned across openings. IT Operations Support Coordinate vendor relationships and purchase orders for hardware, networking, and telecom, in support of both retail and corporate needs. Assist with asset lifecycle tracking - procurement, deployment, inventory, and retirement of IT equipment. Help maintain internal documentation, knowledge base articles, and the roles & responsibilities resource hub. Project & Cross-Functional Coordination Build and maintain project plans, status reports, and timelines for IT initiatives; run recurring status check-ins with stakeholders. Coordinate across IT, Construction, Facilities, Finance, and Operations departments to keep technology workstreams aligned with broader store and business goals and timelines. Prepare status updates and summaries for IT leadership on active projects, risks, and dependencies. Qualifications 2–5 years of experience in project coordination, IT operations, or a similar role – IT, retail, and construction-adjacent experience strongly preferred. Demonstrated experience coordinating timelines across multiple projects with multiple stakeholders (vendors, contractors, internal teams). Familiarity with networking fundamentals strongly preferred, sufficient to coordinate with vendors and technicians - hands-on experience not required. Comfortable using ITSM/ticketing platforms, project trackers, and standard productivity tools (Google Workspace preferred). Strong written and verbal communication skills; able to communicate technical timelines for non-technical stakeholders. Highly organized, detail-oriented, and able to manage multiple concurrent projects with competing deadlines. Excellent follow through skills and “stay-on-top” of things attitude. Willingness to travel periodically to store locations for on-site coordination and openings. Preferred (Nice to Have) PMP, CAPM, or equivalent project coordination training/certification. WHO WE ARE Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men’s, women’s and children’s apparel, accessories and footwear through a distinct lens of personal storytelling. Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design. Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators. Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops. Kith Treats, conceived from Fieg’s childhood love for cereal, operates in 10 locations, as well as Sadelle’s at Kith restaurants in Paris, Miami Design District, Toronto and Seoul. The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact. Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address. Please note that any correspondence from an alternative email domain, or offering anything other than in-person work, is fraudulent.