IT Support Specialist
Best Egg
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- Pay
- $30 to $33
- an hour
- Location
- Wilmington, DE
- Work style
- Hybrid
- Job type
- Full time
- Posted
- Oct 15
- 4 days ago
Career path
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About the company
Best Egg
Financial services · 501 to 1,000 employees
What you'll do
- Support internal users, meet service levels and customer expectations, and ensure support tickets meet performance, SLA, and standards requirements.
- Onboard new users and set up computers and standard hardware before their start dates.
Key skills
MDMhardware equipment
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The Job
Support internal users and ensure service levels are achieved and customer expectations are met. Responsible for ensuring support tickets are meeting performance, defined SLAs, and standards.
The IT Support Specialist will also fill the role of onboarding all new users and will be responsible for computer setup via MDM and additional standard hardware equipment ensuring technology is set prior to the start date.