IT Support Specialist

BrightEdge

San Mateo, CAOn-siteFull time

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Pay: $26 to $28; an hour
Location: San Mateo, CA
Work style: On-site
Job type: Full time
Posted: Oct 13; 6 days ago

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About the company

BrightEdge

Computer software · 501 to 1,000 employees

BrightEdge is a leading SEO, search, and brand visibility platform helping companies understand how their digital presence drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data with AI-driven insights to help customers plan, optimize, and measure their digital marketing strategies and understand how their brand is showing up across an evolving search landscape. What sets BrightEdge apart is our people. With 400+ employees across 7 global offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged, and impact is visible. If you enjoy solving meaningful problems, working with data and technology, learning new things, and helping shape the future of digital marketing, BrightEdge is a great place to build your career.

BrightEdge on LinkedIn

What you'll do

Provide hands-on technical support, troubleshoot hardware and software issues, and ensure reliable day-to-day IT operations.

What you need

Requires reliable transportation and the ability to commute from the San Mateo Office to the data center in the San Jose area as needed.

Key skills

WindowsmacOSMicrosoft 365user accountsnetwork connectivityendpoint securityIT asset managementtechnicalcommunicationcustomer service

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Read the full posting here

Shape the future of Search. About BrightEdge BrightEdge is a leading SEO, search, and brand visibility platform helping companies understand how their digital presence drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data with AI-driven insights to help customers plan, optimize, and measure their digital marketing strategies and understand how their brand is showing up across an evolving search landscape. What sets BrightEdge apart is our people. With 400+ employees across 7 global offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged, and impact is visible. If you enjoy solving meaningful problems, working with data and technology, learning new things, and helping shape the future of digital marketing, BrightEdge is a great place to build your career. About the Role This role requires reliable transportation and ability to commute from our San Mateo Office to our Data Center in the San Jose area as needed. We are seeking an IT Support Specialist to provide hands-on technical support, troubleshoot hardware and software issues, and ensure reliable day-to-day IT operations. This role will split time between our San Mateo headquarters and our data center in the San Jose area, supporting employees, IT infrastructure, and equipment across both locations. Responsibilities include supporting Windows and macOS environments, Microsoft 365 applications, user accounts, network connectivity, endpoint security, and IT asset management. The ideal candidate is a proactive problem-solver with strong technical, communication, and customer service skills who is comfortable working in both an office and data center environment.