IT Support Specialist

NRI

Manorville, NYOn-siteFull time
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Pay
$18 to $22
an hour
Location
Manorville, NY
Work style
On-site
Job type
Full time
Posted
Oct 2
18 days ago
Career path

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About the company

NRI

Information technology and services · 2 to 10 employees

NRI on LinkedIn

What you'll do

  • Respond to help desk tickets and assist users with hardware and software issues, providing prompt and courteous support.
  • Diagnose and resolve technical problems related to computers, printers, network connectivity, and other IT equipment.
  • Set up and configure computers, peripherals, and software applications for new and existing users.
  • Perform regular maintenance and updates on systems and software, ensuring optimal performance and security.
  • Maintain accurate records of support requests, resolutions, and inventory of IT assets. Update knowledge base articles for common issues.
  • Assist in monitoring and maintaining network infrastructure, including routers, switches, and access points.
  • Provide training and support to users on new software and technologies, enhancing their technical skills and efficiency.
  • Work closely with other IT team members on projects, upgrades, and system improvements

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See full description on company page, apply now

Read the full posting here
NRI North America is looking for a qualified Computer Support Technician to join our professional services team that provides onsite support at school districts in Suffolk County. This is a full-time opportunity that will be onsite 5 days per week and require travel between various sites throughout the day.

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