Junior IT Support Specialist
MAXISIQ
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- Location
- Quantico, VA
- Work style
- On-site
- Job type
- Full time
- Posted
- Sep 30
- 20 days ago
Career path
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About the company
MAXISIQ
Internet · 201 to 500 employees
What you'll do
- Resolve support tickets, troubleshoot hardware and software, and install, configure, and update workstations and operating systems.
- Support networks, security, backups, IT inventory, system documentation, and vendor coordination.
What you need
- <p><strong>Qualifications</strong></p><ul><li><strong>Must have an active or current Top-Secret clearance.  Will be required to undergo a CI poly.</strong></li><li>Associate's degree in computer science, Computer Information Systems or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience</li><li> 2 years of related experience</li></ul>
- Education: an associate degree
Key skills
Windows/Mac/Linuxnetworkshardware componentscustomer servicetroubleshootingsystems configurationcybersecurity measuresdata backups
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Perks
- Employer-subsidized health insurance
- 401k match
- Generous paid time off
- Time off for volunteering
- Health membership reimbursement
- Professional development
- Advanced training
See full description on company page, apply now
Read the full posting here
MAXISIQ has an opening for Junior IT Support Specialists who will be responsible for providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT Systems Specialist to work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Now interviewing for this full-time opportunity located in Quantico, VA and Huntsville AL .
Core Responsibilities
Helpdesk & Technical Support: Resolve end-user support tickets, troubleshoot hardware/software issues, and assist with computer setups.
Hardware & Software Maintenance: Install, configure, and update workstations, peripherals, and operating systems.
Network & Infrastructure Support: Monitor local area networks (LAN), Wi-Fi, routers, and switches to maximize system uptime.
Security & Backups: Enforce basic cybersecurity measures, run data backups, and follow disaster recovery procedures.
Asset & Vendor Management: Track IT inventory, document system processes, and coordinate with external tech vendors.
Key Requirements
Technical Knowledge: Basic understanding of Windows/Mac/Linux environments, networks, and hardware components.
Problem-Solving Skills: Ability to diagnose and fix technical faults quickly, either independently or by escalating complex issues.
Communication Skills: Strong customer service mindset to assist non-technical staff at all organizational levels.
Qualifications
Must have an active or current Top-Secret clearance. Will be required to undergo a CI poly.
Associate's degree in computer science, Computer Information Systems or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience
2 years of related experience
Benefits of Joining Our Ranks
Competitive salary commensurate with your cyber warfare experience
Employer-subsidized health insurance
401k match to secure your future
Generous paid time off for R&R
Time off for volunteering missions
Health membership reimbursement to keep you in top form
Support for professional development and advanced training
All your information will be kept confidential according to EEO guidelines. #CJ