Learning & Development - Digital Learning Specialist
The Hanover Insurance Group
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- Location
- Worcester, MA
- Work style
- Hybrid
- 2 days in office
- Job type
- Full time, Contractor, Temporary
- Posted
- Nov 3
- 1 day ago
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Career path
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About the company
The Hanover Insurance Group
Insurance · 5,001 to 10,000 employees
What you'll do
- Develop and produce learning content such as e-learning modules, videos, graphics, and job aids
- Ensure content accuracy, consistency, and alignment with learning objectives and standards
- Collaborate with instructional designers and subject matter experts to refine content
- Convert existing materials into digital formats optimized for online delivery
- Maintain and update learning content within the LMS and other platforms
- Update and maintain procedures, job aids, and reference materials
- Audit existing materials and implement revisions promptly
What you need
- Bachelor’s degree in Instructional Technology, Multimedia Design, Education, or related field
- 1–3 years of experience developing digital learning content
- Competence with e-learning authoring tools and multimedia software
- Graphic design and video editing skills
- Excellent organizational and time management skills
- Ability to work collaboratively with cross-functional teams
- Attention to detail and creative problem-solving skills
Key skills
Articulate StorylineRiseEasyGeneratorCaptivatemultimedia softwareGraphic designvideo editingvisual designuser experienceaccessibilityorganizational skillstime management skillsAttention to detailcreative problem-solving skills
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Read the full posting here
Our Learning & Development team is seeking a Digital Learning Specialist to join their growing team in Worcester, MA or Farmington Hills, MI. This is a full time, non-exempt position. This is a hybrid opportunity (2x a week in office).
POSITION OVERVIEW:
The Digital Learning Specialist collaborates with instructional designers, subject matter experts, Training Consultants, and other stakeholders to create engaging, high-quality learning materials that support organizational training initiatives. This role focuses on transforming instructional design plans into interactive and visually appealing content using e-learning authoring tools, multimedia, and digital platforms.
IN THIS ROLE, YOU WILL:
Develop and produce learning content such as e-learning modules, videos, graphics, job aids, and other digital assets based on instructional design specifications.
Utilize authoring tools (e.g. Articulate Storyline, Rise, EasyGenerator, Captivate) and multimedia software to create interactive and accessible learning experiences.
Ensure content accuracy, consistency, and alignment with learning objectives and organizational standards.
Collaborate with instructional designers and subject matter experts to refine content and incorporate feedback.
Convert existing materials (e.g., classroom training, print documents) into digital formats optimized for online delivery.
Maintain and update learning content within the Learning Management System (LMS) and other platforms.
Update and maintain procedures, job aids, and reference materials to ensure accuracy and relevance.
Ensure all updated content is published and accessible in the organization’s knowledge management platforms.
Audit existing materials regularly to identify outdated content and implement revisions promptly.
Apply best practices in visual design, user experience, and accessibility to enhance learner engagement.
Manage multiple projects simultaneously, meeting deadlines and quality standards.
Stay current on emerging technologies and trends in digital learning content development.
WHAT YOU NEED TO APPLY:
Bachelor’s degree in Instructional Technology, Multimedia Design, Education, or related field.
1–3 years of experience developing digital learning content.
Competence with e-learning authoring tools and multimedia software.
Graphic design and video editing skills.
Excellent organizational and time management skills.
Ability to work collaboratively with cross-functional teams.
Attention to detail and creative problem-solving skills.