The Leasing Specialist is responsible for achieving and maintaining occupancy through leasing units and renewing existing leases. They will manage the full resident lifecycle, including tours, application processing, move-ins, move-outs, and addressing resident concerns.
Requirements overview
Candidates must have at least one year of experience in a service or sales-related industry. Strong communication skills, a self-motivated attitude, and the ability to perform physical tasks like walking stairs and lifting up to 25 pounds are required.
Key skills
LeasingSalesCustomer serviceCommunicationAdministrative tasksConflict resolutionProperty managementRelationship managementData entrySchedulingTime managementAttention to detail
Resume keywordsJigup Pro
This job lists resume keywords
The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.
NALS Apartment Homes is a fully integrated real estate operating company engaged in the ownership, acquisition, marketing, management, rehabilitation and disposition of multifamily apartment communities throughout the United States. Headquartered in Santa Barbara, CA, NALS owns and operates multifamily communities totaling over 15,000 apartment homes in markets such as Atlanta, Dallas, Phoenix, Denver, and Seattle.
Passionate about great service? We'd like to meet you.
In 2017, NALS received a Resident Satisfaction Company Award from SatisFacts Research, based on feedback from satisfied residents. Great service is at the heart of what we do. We are always looking for talented people who share our commitment to providing exceptional living experiences.
Like our work, our teams are diverse, collaborative, and service-focused. Our employees are fundamental to our success, and we are committed to growing together and having fun along the way. Please visit our website to learn more about career opportunities with NALS Apartment Homes.
SalesCustomer Service & SupportAdministrativeHospitality
Description
Description
NALS Apartment Homes believes that an apartment is not simply a place to live, but a place to call home. We embrace opportunities for personal and professional growth, and encourage our employees to share their unique skills, local knowledge, and professional expertise. Our team is the single most important ingredient to our success, and we seek to foster a work environment as welcoming as our apartment communities.
We are looking to add two Leasing Specialist's to our team at Towne Square Apartments, located in Chandler, AZ.
Benefits and Perks
Starting compensation: $24 - $25 per hour
30% rent discount
10+ days of paid time off in your first year of employment
Comprehensive benefits package including medical, dental, vision, life insurance and disability insurance
401(k) with generous employer match
Employee assistance program
Wellness program
Employee referral program
Amazing opportunities for career progression
Along with tons of other great benefits and amazing perks!
Your primary responsibility will be to achieve and maintain optimum occupancy via the leasing of units and renewal of existing leases.
What you will do
Lease apartments
Convert telephone traffic to appointments
Tour community with prospective residents
Send thank-you notes to prospective residents
Pre-qualify applicants
Review pending applications to be submitted for approval
Notify applicants on status of application
Move-in new residents.
Review all necessary paperwork with the new resident
Accept payment as pre-determined by Assistant Manager
Understand and complete all lease paperwork in an accurate and timely manner (including applications and credit checks)
Deliver move-in gifts and walk units prior to move-in
Issue keys
Renew current resident leases
Notify residents regarding lease expiration and determine the length of the new lease
Review new lease terms with resident
Move-out vacating residents
Complete all necessary move-out paperwork in an accurate and timely manner
Retrieve all keys, passes, etc. from resident
Clearly and effectively assist current residents with concerns and needs to minimize resident problems in a professional manner
Maintain positive resident relations
Attend resident functions unless directed otherwise by supervisor
Other general office duties such as opening and/or closing the office, typing, filing, answering phones, and assisting with weekly reports
Complete quality control procedures as directed by supervisor
Perform additional duties, responsibilities or projects as assigned
Requirements
Minimum 1 year of experience in service/sales related industry
Ability to communicate effectively and professionally with residents, fellow associates, vendors, and supervisors
Self-motivated, exhibit a positive personality, and be sales motivated
Conduct yourself in a professional, neat, and well-groomed manner always
Walking up and down stairs to show apartments to prospective residents
Lifting no more than 25 pounds. If more than 25 pounds are to be lifted, employee shall seek assistance from the maintenance department
Valid drivers' license along with current auto insurance may be required
To learn more about our communities and team culture, follow us on facebook and Instagram.