Leave & Workers Compensation Coordinator

About Big 5 Sporting Goods Big 5 Sporting Goods is a leading retailer of name-brand sporting goods and accessories, with hundreds of stores across 11 Western states. For over 65 years, we've been committed to delivering value to our customers while creating opportunities for our employees to grow and succeed. We’re currently seeking a Leave & Workers Compensation Coordinator to join our team. Role Overview We are looking for a detail-oriented Leave and Workers Compensation Coordinator to manage employee leave and injury claims across our multi-state retail operations. You will be the day-to-day point of contact for employees, supervisors, and our claims partners, ensuring leave and claim activity is accurate, compliant, and handled with care. We provide full training on our systems and on state-specific requirements. This position is based at Big 5's headquarters in El Segundo, California. Key Responsibilities Process and track leave requests under FMLA, CFRA, and other applicable federal, state, and local leave laws, including state paid family leave programs. Open, document, and manage workers’ compensation claims from first report of injury through return to work, in coordination with our third-party administrator. Serve as the primary contact for employees, supervisors, and medical providers on leave and claim status, communicating clearly and compassionately. Maintain accurate records in our HRIS and claims systems, and support audit and reporting requirements. Monitor deadlines and notice requirements across states to ensure timely, compliant employee communication. Coordinate return-to-work and accommodation processes with HR and operations leaders. Identify process gaps and recommend improvements to leave and claims workflows. Qualifications 1–3 years of experience administering leaves of absence and/or workers’ compensation claims. Working knowledge of FMLA and state leave laws, or a strong willingness to learn them quickly. Strong attention to detail and comfort handling confidential medical and personnel information. Proficiency in Microsoft Office and experience with HRIS or claims management systems. Excellent written and verbal communication skills. Preferred Bachelor’s degree in Human Resources, Business, or a related field. Professional HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) or progress toward one. Experience with a multi-state employer or in a retail environment. Familiarity with state workers’ compensation systems. Essential Functions & Work Environment This is an on-site position at El Segundo, CA. Work is primarily performed at a desk or computer. Perks & Benefits At Big 5 Sporting Goods, we're committed to supporting our employees both professionally and personally. We offer a competitive benefits package designed to promote wellness, financial security, and work-life balance: Dental, Medical, and Vision Insurance Life Insurance Savings and Profit-Sharing Plan - 401(k)/Roth IRA Paid Personal Time Off, Sick Leave, and Vacation Employee Purchase Discount Employee Referral Program Company Sponsored Education Assistance Kinecta Credit Union Membership Pet Insurance Ticket Discounts to Top Attractions and Events Salary Pay Scale: $26.00-$28.00 California Consumer Privacy Act Notice at Collection Equal Employment Opportunity Big 5 Sporting Goods is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. Employment decisions are based on merit, qualifications, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic as defined by applicable law.