Legal Case Manager - Lemon Law

About Us At Ovation Law Firm, we’re more than just attorneys — we’re a source of hope and justice for consumers and injury victims. Our firm is dedicated to turning legal challenges into life-changing victories worldwide. We handle Lemon Law and Personal Injury cases with relentless commitment, standing up for our clients when it matters most. We pride ourselves on being relentless advocates who never back down, ensuring that our clients' rights are fiercely protected. If you are passionate about making a meaningful difference and eager to contribute to our unwavering pursuit of justice, we invite you to join our dynamic team. We are looking for a proactive, organized, and detail-oriented Case Manager to join our remote team and support our mission of achieving meaningful outcomes for clients nationwide. About the Role As a Case Manager, you will play a key role in coordinating client cases, maintaining accurate documentation, monitoring case progress, and ensuring timely communication between clients, attorneys, and other relevant parties. The ideal candidate has excellent organizational and communication skills, can manage multiple cases simultaneously, and is comfortable working independently in a remote environment. Previous experience in case management, a law firm, or a paralegal role is strongly preferred. Key Responsibilities Act as the primary point of contact for clients, providing professional and timely updates through phone and email. Guide clients through each stage of their case, explaining processes clearly and maintaining strong communication. Conduct case reviews to ensure eligibility and confirm that all necessary information and documentation have been obtained. Organize and maintain case files, ensuring that all client information and legal documents are accurate, complete, and up-to-date. Coordinate appointments, legal deadlines, and follow-ups to move cases forward efficiently. Negotiate client settlements to maximize their recovery and attorney's fees to ensure client fees are funded in their settlements. Draft, prepare, and assist in filing legal documents to support attorneys and streamline case handling. Deliver exceptional customer service by building trust, addressing concerns, and maintaining client satisfaction throughout the legal process. Qualifications Previous case management experience preferred. Paralegal, legal assistant, or law firm experience is a strong advantage. Excellent written and verbal communication skills. Strong organizational skills and exceptional attention to detail. Ability to manage multiple cases, prioritize competing deadlines, and follow through on tasks. Comfortable using digital case management systems, online documentation tools, and remote communication platforms. Ability to work independently, exercise sound judgment, and collaborate with a distributed team. Professional, empathetic, and committed to providing an excellent client experience. What We Offer Earn $22-24/hour: Pay based on your skills and experience for a full-time, 40-hour workweek. Boost Your Income: Enjoy performance-based bonuses. Health, dental, and vision insurance benefits. 7 Paid time off (PTO) days plus 7 paid holidays. Opportunity to directly influence the growth and success of a rapidly expanding law firm. Long-term growth opportunities within a fast-growing organization. Work Location This is a fully remote position open only to candidates residing in Florida. How to Apply Applying takes two short steps: Submit your application Complete our Culture Index survey (about 10 minutes): https://go.cultureindex.com/p/wV7Ib6RQQH2 The survey is a short questionnaire about how you naturally like to work. There are no right or wrong answers, and we look at it alongside your experience, not instead of it. Please use the same name and email address on the survey that you use on this application so we can match them up.