Lia Nissan Glens Falls - Automotive Express Service Advisor
Lia Auto Group
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- Pay
- $18 to $21
- an hour
- Location
- Queensbury, NY
- Job type
- Full time
- Posted
- Oct 16
- 4 days ago
Career path
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About the company
Lia Auto Group
Automotive · 501 to 1,000 employees
Founded in 1979, Lia Group Companies consist of Lia Auto Group, Vent Fitness, BurgerFi and various commercial properties including Hamilton Square shopping center in Guilderland. Our team of over 1500 dedicated team members at 23 locations throughout NY, MA and CT offer our quality products and deliver exceptional consumer experiences for over 35 years.
What you'll do
- Oversee the drive lane and ensure customers receive prompt, courteous, effective service.
- Communicate repair information and recommendations, support owner inquiries, sell technician time, and distribute work efficiently.
What you need
- A high school diploma or equivalent is required, along with a clean and valid driver's license.
- The employer also asks for excellent customer service, basic computer, and oral and written communication skills.
- Education: a high school diploma
Key skills
Excellent customer service skillsBasic Computer skillsvalid driver's license
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Perks
- Medical, Dental and Vision
- 401K Plan with Employer Match
- Continued education
- Paid Time Off
- Paid Weekly
- Life Insurance Plan
- Discounts on services and parts
- Employee vehicle purchase plans
See full description on company page, apply now
Read the full posting here
Lia Nissan Glens Falls is seeking an Service Advisor(s) to join our team. COMPENSATION RANGE: $18-$21 SIGN ON BONUS: N/A REQUIREMENTS: • Must hold a high school diploma or equivalent • Excellent customer service skills • Basic Computer skills • Positive, friendly attitude, along with a customer service mentality • Enjoy working in a fast-paced environment • Excellent oral and written communication skills • Must have a clean and valid driver's license KEY RESPONSIBILITIES: • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. • Take ownership of the customer's experience by communicating all repair information and recommendations from the technician to the customer • Provide concierge support for all owner inquiries, whether phone or in person, to assure a positive customer experience • Ensures that the daily inventory of technicians' time is consistently sold to service customers. • Distribute work between technicians efficiently BENEFITS: • Medical, Dental and Vision • 401K Plan with Employer Match • Continued education, manufacturer hands-on and web-based training • Paid Time Off • Paid Weekly • An employer funded Life Insurance Plan • Discounts on services and parts • Employee vehicle purchase plans • Company provided uniforms ABOUT US: Founded in 1979, Lia Group Companies consist of Lia Auto Group, Vent Fitness, BurgerFi and various commercial properties including Hamilton Square shopping center in Guilderland. Our team of over 1500 dedicated team members at 23 locations throughout NY, MA and CT offer our quality products and deliver exceptional consumer experiences for over 35 years. We have a long history of success and growth providing a continuous opportunity for development. We offer competitive wages, generous benefits, a safety-conscious, drug-free work environment. We seek those who can help us take our growth and service to the next levels. COMMUNITY: We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for many local charities and non-profit organizations.