Licensed Practical Nurse

Job Summary The LPN will function as part of a larger Primary Care Practice Team. This position requires dependability and organization to effectively assist patients and team members in a fast-paced medical office, managing a high volume of patient calls, communicating test results, and providing clinical support to the physician and clinical staff as needed. Job Responsibilities Answer and manage incoming patient triage phone calls in a timely and professional manner. Assess patient concerns, document symptoms, and prioritize calls according to urgency and established clinical protocols. Communicate laboratory results, diagnostic test results, and provider recommendations to patients. Relay patient concerns to the physician or appropriate clinical staff for further evaluation. Document all patient interactions accurately in the EMR. Assist with patient care and clinical duties when needed, including rooming patients, obtaining vital signs, and supporting office procedures within the LPN scope of practice. Coordinate patient follow-ups, medication-related messages, and referrals as directed. Maintain patient confidentiality and comply with HIPAA regulations. Collaborate with physicians, medical assistants, nurses, and front-office staff to ensure efficient daily operations. Education Requirements Minimum: Graduate of accredited School of Practical Nursing Experience Requirements Minimum: No experience required Preferred: Clinical office experience, strong telephone communication and patient service skills License/Certification Requirements Minimum: Practical Nursing license eligible to practice in the state of Indiana Basic Life Support (American Heart Association)