Logistics Coordinator / Dispatcher

Vital Delivery Solutions

Boston, MAOn-siteFull time
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Pay
$18 to $21
an hour
Location
Boston, MA
Work style
On-site
Job type
Full time
Posted
Oct 26
1 day ago
Career path

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About the company

Vital Delivery Solutions

Transportation/trucking/railroad · 201 to 500 employees

Vital Delivery Solutions on LinkedIn

What you'll do

  • Answer incoming calls
  • Manage incoming emails
  • Bill and dispatch deliveries using software
  • Manage and monitor dispatch screen and deadlines
  • Assist drivers with questions
  • Verify and file completed paperwork
  • Provide customers with excellent customer service
  • Complete a daily shift checklist

What you need

  • Answer incoming calls
  • Manage incoming emails
  • Bill and dispatch deliveries using software
  • Manage and monitor dispatch screen and deadlines
  • Assist drivers with questions
  • Verify and file completed paperwork
  • Provide customers with excellent customer service
  • Complete a daily shift checklist

Key skills

Customer service skillsAttention to detailProblem-solving skillsMicrosoft OfficeMulti-task

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Perks

  • Dental insurance
  • Health insurance
  • Paid time off
  • Paid holidays
  • Vision insurance

See full description on company page, apply now

Read the full posting here
Vital Delivery Solutions is looking for a dispatcher/customer service representative to join our team! The ideal candidate will be driven, a team player, have a high level of enthusiasm, attention to detail, excellent customer service skills and the ability to learn quickly. Prior experience is helpful, but not required. All required training will be provided. Duties & Responsibilities: Answer incoming calls Manage incoming emails Bill and dispatch deliveries using software Manage and monitor dispatch screen and deadlines Assist drivers with questions Verify and file completed paperwork Provide customers with excellent customer service Complete a daily shift checklist Requirements: Must be reliable and dependable Comfortable with using a smart phone Excellent customer service skills Attention to detail and problem-solving skills Excellent written and verbal communication skills Be able to work independently Must have a clean driving record Must have clean criminal history Must provide proof of valid driver's license Must be able to lift up to 50 lbs Fast Learner Fluent in Microsoft Office Ability to work in stressful fast paced environment Must be able to multi-task Benefits eligible after 90 days of full-time employment: Dental insurance Health insurance Paid time off Paid holidays Vision insurance Schedule: Work Location: In person

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