Logistics Coordinator

Days and Shift Information • Full-time position, typically Monday–Friday during standard business hours (8:00 a.m.–5:00 p.m.). • Occasional overtime or after-hours availability may be required to support shipments outside normal operating times. Key Responsibilities Coordinate Shipments: Oversee the full lifecycle of shipments from pickup to delivery, ensuring on-time performance and customer satisfaction. Carrier Management: Book and manage carrier relationships, securing competitive rates and reliable service while maintaining compliance documentation. Communication: Serve as the main point of contact between customers, carriers, and drivers to provide updates, resolve issues, and confirm delivery details. Documentation & Reporting: Maintain accurate shipment records (PODs, BOLs, rate confirmations) and generate performance reports to track load status and margins. Problem Resolution: Proactively identify and resolve challenges such as delays, equipment issues, and schedule changes to ensure smooth operations. Work Environment • Professional office environment that is well-lit and climate-controlled. • Work performed primarily using a computer and phone; requires extended periods of sitting and multitasking. • Collaborative team setting with regular interaction with account managers, carriers, and customers. • Bachelor’s degree preferred but not required. Equivalent experience in logistics, supply chain, or customer service will be considered. Experience • 1–2 years of experience in logistics coordination, transportation, or customer service preferred. • Proficiency with logistics software such as McLeod, Mercury Gate, DAT, Truckstop, and E2open. • Strong computer skills, including Microsoft Office Suite (Excel, Teams, Outlook) and Power BI for reporting. • Familiarity with carrier networks and freight operations a plus. Personality Traits • Excellent communicator with strong verbal and written skills. • Highly organized and detail-oriented. • Quick-thinking problem solver with a solution-focused mindset. • Able to multitask effectively and manage time efficiently in a fast-paced environment. • Team-oriented with a strong sense of accountability and professionalism Pay/Benefits/Perks $26.45/hr Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary. Medical, Dental, Vision, Life Insurance, Disability Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program All your information will be kept confidential according to EEO guidelines.