Logistics Coordinator

About Your Future with Distribution International Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. Job Description Your Responsibilities At DI, our customers are able to order anything, anytime, anywhere. We’re looking for a Logistics Coordinator to ensure our customers get what they need, when they need it. The Logistics Coordinator is responsible for assisting in the efficient and timely operation of the Logistics department, and aids and supports the Logistics and Customer Service teams by facilitating and coordinating general Logistics services and activities. This role is tasked with providing day to day support to the business by performing transactional activities with focus on shipment exception management and ensuring late order deliveries. In addition to overseeing daily shipments, the Logistics Coordinator is responsible for initiating internal and external claims, as well as following through to resolution. As you can see, this role is vital to ensuring high quality customer service and success for our business. Work closely with Customer Service and 3PL traffic team on coordinating outbound shipments. Review 3PL daily late load report. Coordinate with 3PL, customer service and end customer to execute late shipment deliveries. Daily problem solving and escalation point for all transportation issues or questions. Assist in investigating and finding appropriate resolution. Initiate OS&D claims process with carriers. Research and prepare necessary documentation and monitor 3PL in closing submitted requests. Analyze invoice exceptions and post audit weekly 3PL invoices according to negotiated carrier pricing. Address any problems with current audit logic and business rules. Liaises between 3PL and IT to resolve any issues with TMS functionality and performance issues to prevent business disruption. Manage and monitor rental trailer fleet to certify accurate location, tracking and optimal asset utilization. Prepares and updates business reports as requested by Logistics Manager. Any other duty, task, or responsibilities as assigned. Your Qualifications Minimum of 18 years of age. If operating a Company Vehicle, a valid driver’s license will be required. Knowledge of transportation and logistics procedures, regulations and documentation 1 year of experience with a web based TMS platform Understanding of Freight Audit and Payment Ability to be the hub between multiple departments Intermediate skills in MS Word, PowerPoint, Excel and Outlook Experience in Importing / Exporting procedures and compliance is a plus Travel Requirements Type of Travel Required: Local Amount of Travel Required: <10% Physical Requirements Work is performed in a typical office environment and may require standing, bending, stooping, pushing, pulling and lifting boxes or packages under 20 lbs., and remaining in a stationary position for long periods of time. Work requires regularly inputting/retrieving words or data into or from an automated/computer system. Your Benefits We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits: Competitive Compensation Medical, Dental and Vision Strive Wellness Program 401(k) Matching Paid Holiday and Paid Time Off (PTO) for all positions AssuredExcellence®: minimal to no cost medical care and prescription drugs Flexible Spending Accounts (FSA): Healthcare and Dependent care Health Spending Account (HSA): with employer contribution Life & Disability Insurance Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc. Employee Referral Bonus Paid Military Leave Tuition Reimbursement Length of Service Award Compensation Range $13.00 - $30.00 To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation. QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information. QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.