
Mailroom Associate - West Sacramento, CA
ImagenetLLC
- Pay
- $17 to $18
- an hour
- Location
- West Sacramento, CA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 26
- 1 day ago
Career path
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About the company

ImagenetLLC
IT Services and IT Consulting · 1,001 to 5,000 employees
Imagenet is a fast-growing, global company that reduces costs, improves quality, and achieves compliance for payers through our proprietary software + flexible onshore/offshore services. We manage all document types and streamline complex workflows across Digital Mailroom, Claims Processing, Member Communications & Reconciliation, and Contact Center Services.
Our core is Intelligent Document Processing (IDP) applied to payer operations: intake, classification, data extraction, validation/QC, and exception handling that convert both structured and unstructured submissions into automation-ready data and auditable outcomes.
What we deliver • Digital Mailroom (SaaS or BPaaS): omni-channel intake, AI-assisted classification/extraction, QC, and exception handling—delivered as Managed Digital Mailroom, Hybrid Mailroom, or Mailroom Software. • Claims Adjudication (BPO): governed worklists, SLAs, and QA oversight to process complex claims and adjustments efficiently and accurately. • Member Communications & Reconciliation (SaaS or BPaaS): CCM updates/creation, reconciliation, content governance, and regulatory alignment. • Contact Center (BPO): payer-trained teams supported by knowledge and workflow assistance across phone, email, chat, and back-office tasks.
How We Help: Lower cost, higher accuracy, faster cycle times, and stronger compliance. We operate with clear SLAs, audit trails, and HIPAA-aligned practices. Capacity scales to meet seasonal or program surges while maintaining quality.
Delivery Model: We’re a software-and-services partner: SaaS where software is the best lever; managed operations where scale and governance accelerate outcomes—both powered by the same IDP foundation. Plans can adopt what fits today and evolve over time without switching vendors.
What you'll do
- The Mailroom Associate is responsible for receiving, sorting, and preparing healthcare documents for high-speed digital scanning.
- They also perform quality checks, basic data entry, and maintain organized workflows within a production environment.
What you need
- Candidates must have a high school diploma or equivalent and at least one year of office or production experience.
- Strong attention to detail, basic computer proficiency, and the physical ability to lift up to 50 pounds are required.
- Education: a high school diploma
Key skills
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Perks
- Paid training
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Health savings account
- 401(k) retirement plan
- Paid time off
See full description on company page, apply now