Maintenance Coordinator/Administrative Assistant- Oak Island Accommodations
TowneBank
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- Location
- Oak Island, NC
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 5
- 15 days ago
Career path
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About the company
TowneBank
Financial services · 1,001 to 5,000 employees
What you'll do
- Respond to maintenance issues reported by owners and guests, provide customer service, and help resolve issues.
- Use multiple computer systems, communicate with other departments, and maintain maintenance programs.
What you need
- Requires a High School Diploma or equivalent, knowledge of Excel, Word, Outlook, and property management software, and time management and communication skills.
- Vacation rental or related experience is preferred but not required; the role includes physical demands of lifting up to 50 pounds.
- Education: a high school diploma
Key skills
ExcelWordOutlookproperty management softwaretime managementcommunicating
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Read the full posting here
As the Maintenance Specialist, you may look forward to:
Answering calls from owners and guests in regards to maintenance issues in the rental property
Providing professional and courteous customer service to owners, guests and vendors via phone, email, and face to face meetings
Working with owners and guests on issues and resolutions when applicable
Working in multiple computer systems simultaneously, including but not limited to: property management software, Outlook, and smart home technology sites
Communicating with other departments
Maintaining maintenance programs
Obeys all applicable Federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
Being available to work weekends
You are a person that (required skills):
Has knowledge of Excel, Word, Outlook, and property management software
Has a High School Diploma or equivalent
Has at least 1 year experience in vacation rentals or related field, but not required
Has time management skills
Is a team player
Is efficient in communicating
Physically you can anticipate to:
Express or exchange ideas by means of the spoken word via email and verbally
Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time
Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
Subject to internal and external environmental conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.
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