Maintenance Engineer at Whitby Hotel

Job Description About the role The Whitby Hotel is looking for a hands-on, detail-oriented Maintenance Engineer to keep our guest rooms, restaurant, event spaces, and back-of-house areas running smoothly. You’ll handle day-to-day repairs, carry out preventive maintenance, and respond promptly to guest requests while maintaining Firmdale’s service and safety standards. What you’ll do Guest service and repairs Respond promptly to guest maintenance requests and follow the hotel’s Do Not Disturb procedures Troubleshoot and repair lighting, locks, TVs, phones, furniture, and plumbing fixtures in guest rooms and suites Carry out minor painting, sanding, and drywall repairs as needed Update work orders in HotSOS and communicate repair status to the Chief Engineer, Engineering Supervisor, and hotel management Building systems and preventive maintenance Complete electrical and plumbing work orders, including replacing switches and outlets and repairing sinks, toilets, valves, and drain lines Troubleshoot and maintain HVAC, refrigeration, and kitchen equipment Inspect boilers, chillers, air-handling units, pumps, and exhaust fans, and replace filters and belts as needed Complete and document scheduled preventive maintenance in guest rooms and throughout the hotel Repair and maintain hotel equipment, including vacuums and floor-cleaning machines Safety and teamwork Check smoke and carbon monoxide alarms on a regular schedule Serve as an active member of the hotel’s Fire Brigade, know building exits, and respond to fire and life safety concerns Follow safety procedures, keep work areas clear of hazards, and support teammates as needed What we’re looking for At least 2 years of building maintenance engineering experience, preferably in a five-star hotel Hands-on experience with mechanical, electrical, plumbing, and general building maintenance. HVAC experience is preferred Strong troubleshooting skills and the ability to use a Building Management System (BMS) Ability to read and understand blueprints and schematics. Experience interpreting technical manuals is preferred Building trade certifications or specialized training in fire safety, sprinkler and standpipe systems, or backup generators is a plus Willingness to attend training to obtain an FDNY Fire Safety Director Certificate of Fitness Clear communication skills and the ability to work independently and as part of a team Flexibility to work days, evenings, nights, weekends, and holidays Physical requirements Ability to stand and walk throughout an eight-hour shift and to bend, kneel, crouch, climb, and move furniture and equipment Ability to lift up to 50 pounds and lift 50–100 pounds with assistance What we offer Paid vacation, sick, and personal days Health, dental, vision, and life insurance plans Commuter benefits Holiday staff parties and staff appreciation events In-house uniform dry cleaning Employee meals while on duty