Market Development Specialist
Ritchie Bros.
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- Location
- Westchester, IL
- Job type
- Full time
- Posted
- Oct 29
- 2 days ago
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Career path
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About the company
Ritchie Bros.
Machinery · 1,001 to 5,000 employees
What you'll do
- Develop an understanding of each broker account’s business model, customer base, buying activity and needs
- Establish project-based initiatives to increase commercial growth, wallet-share, and net promoter score
- Serve as the primary point of coordination for assigned broker accounts
- Partner across teams to resolve issues and improve the customer experience
- Ensure accounts operate in accordance with IAA policies, contractual requirements and applicable standards
- Deliver account execution, performance insights and consistent compliance oversight
What you need
- Bachelor’s Degree or equivalent combination of education and relevant experience
- 3+ years of experience in Business, Marketing, Finance, International Business or related field; experience with account management, marketplace operations, risk or compliance preferred
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Read the full posting here
The Market Development Specialist is responsible for the growth, compliance, and account management of assigned broker accounts within the IAA marketplace. This role develops a deep understanding of each broker account’s business model, customer base, buying activity and operational needs, then translates those insights into establishing project-based initiatives to increase commercial growth, wallet-share, and net promoter score. The Specialist serves as the primary point of coordination for assigned broker accounts, partnering across Marketplace Demand, Sales, Operations, Finance, Legal, Risk, Compliance and Customer Support to resolve issues, improve the customer experience and ensure accounts operate in accordance with IAA policies, contractual requirements and applicable standards. This role supports the Senior Manager’s strategy to grow buyer demand and strategic accounts by delivering account execution, performance insights and consistent compliance oversight.