Market Engineer I - Corporate (Las Vegas)
Caesars Entertainment
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- Location
- Las Vegas, NV
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 21
- 1 day ago
Career path
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About the company
Caesars Entertainment
Hospitality · 10,001+ employees
What you'll do
- Monitor the LV IT Operations ticketing queue and prioritize and assign issues
- Act as SME on various casino operating systems
- Perform server and security audits, system backups, and recovery processes
- Plan and coordinate project schedules, goals, milestones, and IT assignments
- Drive reliable and best practice technical solutions to complex problems
- Train and provide guidance to junior team members
- Adhere to Gaming Control Board standards
What you need
- Strong understanding of Casino Technologies
- Strong understanding of ticketing software such as Service Now
- Experience with POS (point of sale) devices
- Familiarity with incident handling techniques and processes
- Must possess excellent verbal and written skills
- Experience with monitoring systems
- CompTIA’s A+, Network or Security (preferred but not required)
- Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
- Ability to lift to 40 pounds
- Ability to walk 3+ miles a day through casino properties
- Must have the ability to obtain and maintain any required Gaming licenses. NV gaming required.
- This is not a remote work position
Key skills
Casino TechnologiesService NowPOS devicesIncident handlingMonitoring systemsVerbal and written skillsScripting skillsCompTIA’s A+NetworkSecurity
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Read the full posting here
Caesars Entertainment is looking for an experienced IT Market Engineer I to ensure the stability, integrity, and efficient operation of the inhouse information systems that support the eight Las Vegas casino properties and back-office administration. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The Market Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues regarding IT systems, hardware, and software.
Strong understanding of Casino Technologies
Strong understanding of ticketing software such as Service Now
Experience with POS (point of sale) devices
Familiarity with incident handling techniques and processes
Must possess excellent verbal and written skills
Experience with monitoring systems
CompTIA’s A+, Network or Security (preferred but not required)
Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)
Ability to lift to 40 pounds
Ability to walk 3+ miles a day through casino properties
ADDITIONAL REQUIREMENTS
Must have the ability to obtain and maintain any required Gaming licenses. NV gaming required.
This is not a remote work position
Monitor LV IT Operations ticketing queue and ensure issues are prioritized and appropriately assigned to team members.
Act as SME on various casino operating systems.
Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
IT Lead for corporate or property-based projects. Plan and coordinate project schedules, goals and milestones and make project assignments for IT equipment installations / deployments.
Drive reliable and best practice technical solutions to complex problems.
Train and provide guidance to junior team members.
Adhere to Gaming Control Board standards.