Marketing Operations Coordinator

Stoel Rives LLP has an immediate opening for a Marketing Operations Coordinator in our Portland office. The Marketing Operations Coordinator is a key member of the Marketing Communications and Operations team. This position is primarily responsible for the stewardship of the firm’s client and shared contact data, including CRM administration, audience segmentation, engagement tracking, and the organization and maintenance of marketing and business development data used to support outreach, reporting, and operational workflows. In addition to these core responsibilities, the Marketing Operations Coordinator will be trained as an understudy across multiple areas of marketing operations, gaining exposure to publishing, campaign execution, and operational workflows to support coverage, continuity, and cross‑team collaboration. The Marketing Operations Coordinator works closely with business development managers, marketing colleagues, attorneys, and technology partners to ensure data accuracy, compliance, and usability across systems. The Marketing Operations Coordinator is a team player with a commitment to client service, a self‑starter with a passion for communication and impeccable attention to detail. This role is hybrid (3 days per week in-office) with the potential to transition to fully remote following satisfactory performance during probation and training. ESSENTIAL FUNCTIONS/RESPONSIBILITIES CRM Data & Contact Stewardship Provide day‑to‑day stewardship of the firm’s client data and marketing systems to ensure accurate targeting, compliance, and reliable reporting across marketing and business development activities. This role is responsible for maintaining CRM data integrity, governing mailing lists and subscriptions, managing inbound engagement intake, and supporting the data foundations required for dashboards, audits, and outreach effectiveness. Specific responsibilities include: Administer and maintain the firm’s CRM system, including contact and company data stewardship, segmentation, and list development Manage mailing list governance and list health, including routine audits, preference management, and compliance workflows Own intake, routing, and data capture for inbound engagement (e.g., resource downloads, event registrations, and subscriptions) Ensure post‑event attendee and participation data is accurately recorded in CRM Maintain clean, reliable data inputs to support reporting, dashboards, and group‑by‑group audits Support planning and execution related to CRM enhancements, upgrades, or platform transitions, including data preparation, configuration support, training coordination, and rollout communications Cross‑Team & Operational Support Support the effectiveness and continuity of the Marketing Communications and Operations team by collaborating across functions, assisting with shared workflows, and building working knowledge of related marketing operations processes. This role contributes to team resilience by providing coverage, documentation, and operational support as priorities shift or capacity needs arise. Specific responsibilities include: Train as an understudy across select marketing operations workflows, including publishing, campaign execution, and reporting processes, to support continuity and shared coverage Collaborate with marketing and business development colleagues to support cross‑functional initiatives, audits, and improvement efforts Assist with documenting and maintaining operational processes and resources, helping ensure standards, workflows, and “how‑to” guidance remain current and accessible Other Duties/Responsibilities Collaborate with marketing and BD colleagues to support reporting and analytics efforts. Participate in cross‑functional projects and initiatives as needed. Perform other duties as assigned. ESSENTIAL CAPABILITIES Solid team player with excellent interpersonal skills, demonstrated ability to work successfully with attorneys, clients, staff, community, and vendors. Strong client service attitude highly desired. Knowledge and proficiency with Microsoft Word, Outlook, Excel, and PowerPoint. InterAction knowledge a plus. Strong project and time management skills with outstanding writing and grammar skills. Must be able to multi-task with strong project management aptitude. Must possess strong collaboration skills with the ability to work independently and take initiative. EDUCATION & EXPERIENCE Bachelor’s degree required. 1-3 years marketing experience preferred, preferably in legal or professional services. NORMAL WORK HOURS This position is non-exempt and is eligible for overtime compensation. Regular working hours are 8:30 a.m. to 5 p.m., Monday through Friday. How You Will Live Life Well at Stoel Rives: Compensation, Benefits, and More! The pay range for this position is $53,000 - $65,000; however, the base compensation presented to a candidate may vary based on skills and overall experience. This salary range is based on market location. In addition to base compensation, Stoel Rives has a total rewards program that includes an annual discretionary bonus and rich benefits offerings. For example, our benefits offerings include paid family & medical leave, competitive PTO, and remote work options. We offer competitive and robust medical, dental, vision, life long-term disability, AD&D, EAP, FSA and Voluntary Life, ADD, and LTC options. We also provide a generous firm-contributed health savings account, a pre-tax transportation/parking plan including an employer monthly subsidy of $100 for individuals who work 3+ days/week in the office, and an annual contribution into the employee’s retirement plan. No recruiters.