Marketing Representative- Pre Arrival

Hilton Grand VacationsHilton Grand VacationsHonolulu, Hawaii, United States
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Posted

8/13/2026

Employment

Full time

Range

$100k - $100k/year

Work style

Remote only

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AI summary

Core responsibilities

The Marketing Representative will proactively contact owners and guests to build excitement and book qualified resort preview appointments. They are responsible for delivering a personalized concierge experience while meeting or exceeding sales and booking goals.

Requirements overview

Candidates must have at least one year of customer service experience and a high school diploma or GED. Strong interpersonal skills, computer literacy, and the ability to work a flexible schedule including weekends and holidays are required.

Key skills

SalesCustomer serviceConcierge servicesAppointment settingCommunicationInterpersonal skillsMultitaskingCritical thinkingCollaborationComputer literacyCRMSalesforceTimeshare marketingGuest relations

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Education requirements

high school

About Hilton Grand Vacations

Industry

Hospitality

Employees

14,440

Type

Public Company

Size

10,001+ employees

Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations. Our company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for our Members. At Hilton Grand Vacations, our culture of hospitality extends to our more than 10,000 Team Members who collectively play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences. That’s why we’ve created a workplace that supports growth, opportunity, work-life balance, and respect throughout our Club affiliated properties, sales centers, and corporate offices around the globe.

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Job categories

MarketingSalesCustomer Service & SupportHospitality

Description

Are you a proven closer with experience booking timeshare presentations, tours, activities, and excursions? Do you know how to build excitement with travelers and convert conversations into confirmed appointments? Hilton Grand Vacations is seeking experienced Marketing Representatives to proactively contact owners and guests before their vacation, create a personalized concierge experience, and successfully book qualified resort preview appointments and timeshare tours. Why Team Members Love Working with Us We offer $17.00 per hour, plus commission and bonuses governed by a compensation plan. Pre Arrival Marketing Representatives have targeted annual earnings of $100,000, with top performers earning more based on individual results. To support your growth from day one, we offer a $2,500 monthly incentive guarantee for up to six months, giving you the opportunity to build confidence, develop your skills, and establish a strong foundation for long-term success. We are proud to provide full‑time Team Members with an industry‑leading benefits package, including: * Day One Medical Coverage: Medical, dental, and vision insurance starting your first day. * Generous Paid Time Off: Vacation, sick time, and paid parental leave. * Financial Benefits: 401(k) with company match, life insurance, and an employee stock purchase program. * Career Growth & Development: Tuition reimbursement for job‑related degrees and certifications. * Exclusive Travel Perks: Team Member discounts, travel programs, and resort benefits. * Award‑Winning Culture: Hilton Grand Vacations has earned four out of five stars for work‑life balance and family‑friendly benefits and is recognized by Newsweek as one of America’s Greatest Workplaces for Parents & Families.  

Requirements

  • Sales
  • Customer service
  • Concierge services
  • Appointment setting
  • Communication
  • Interpersonal skills
  • Multitasking
  • Critical thinking
  • Collaboration
  • Computer literacy
  • CRM
  • Salesforce
  • Timeshare marketing
  • Guest relations

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Paid parental leave
  • 401(k) with company match
  • Life insurance
  • Employee stock purchase program
  • Tuition reimbursement
  • Travel discounts
  • Resort benefits

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