Med Office Receptionist - Associate
UT Health San Antonio
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- Location
- San Antonio, TX
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 16
- 4 days ago
Career path
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About the company
UT Health San Antonio
Higher education · 2 to 10 employees
What you'll do
- Check in patients and ensure completion of registration forms
- Collect copays, assist patients, and answer phones
- Prepare patient charts and request medical records from outside providers
- Create new and follow up appointments
- Obtain referrals and authorization for visits and testing
- Monitor patient flow and keep patients and families informed of waiting times
What you need
- Demonstrates the ability to support the mission, vision and patient promise throughout all interactions, the UT Health Way.
- Demonstrates analytical thinking – this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
- Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way.
- Proficient computer skills using Microsoft Office and database programs.
- Excellent communication skills, verbal and written.
Key skills
Analytical thinkingMicrosoft OfficeDatabase programsCommunication skillsCreativity
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Read the full posting here
Under direct supervision, provides office support in a clinical office to ensure patient satisfaction.
Demonstrates the ability to support the mission, vision and patient promise throughout all interactions, the UT Health Way.
Demonstrates analytical thinking – this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way.
Proficient computer skills using Microsoft Office and database programs.
Excellent communication skills, verbal and written.
Performs all front office duties including checking in patients, ensuring completion of all necessary forms for registration, collecting copays, assisting patients when needed, and answering phones.
Prepares patient charts, obtains medical record requests, and makes phone calls to request medical records from outside providers.
Creates new and follow up appointments as needed for patients; obtains referrals and authorization for visits and testing when necessary.
Monitors the flow of patients and keeps patients and families informed of waiting times.
Performs all other duties as assigned.