Medical Administrative Assistant

MEDICAL ADMINISTRATIVE ASSISTANT ABOUT THE COMPANY Camden Center is a partial hospitalization and intensive outpatient treatment center that offers comprehensive, multi-disciplinary treatment for psychiatric and addictive disorders. Our staff is comprised of nationally recognized medical doctors, psychotherapists, and integrative medicine specialists who have been recruited as experts in their field to work with our patients. Camden Center is a medical organization established and operated by physicians, and is founded on the principles of clinical excellence, compassionate care, and respect for our patients. ABOUT THE POSITION The medical administrative assistant is responsible for providing clinical and technical support in the provision of general medical and psychiatric care to patients. This position reports directly to the Co-Medical Director and the Medical Logistics Manager. RESPONSIBILITIES Core duties and responsibilities include: Schedule outside medical orders and referrals such as diagnostic imaging and external provider visits Coordinate medication supply and refills with patients, patient companions, treatment centers, and case management teams Assist with urine drug screening, lab orders, coordinate prior authorizations for medications, imaging, and other medical services Collect medical and medication history for new patients Maintain medication supply logs and medication safes Complete medication charting in a detail-oriented and timely manner Facilitate wellness checks for patients, including conducting vitals and documenting data Obtain and send release of information from appropriate providers, individuals, and facilities requests for medical records and other relevant information Create patient medication progress lists and send documentation to relevant medical teams Update and/or verify patient insurance Preparing discharge medication lists and discharge medication refills Manage and set up patient testing, including GI MAP, SIBO testing, Soberlink setup, and GeneSight testing Assist in training new physicians on the electronic medication charts and prescribing process Oversee medication delivery, pickup, and onsite distribution protocols Ensure medical department supplies are fully stocked Use tact, discretion, and good judgment in handling sensitive and confidential information Prioritize multiple tasks, meet deadlines, and maintain high-quality attention to detail Demonstrate high levels of professionalism when communicating in person, by email, or by phone Cover the duties of the Senior Medical Logistics Coordinator during their absence Other duties as assigned by the direct or indirect supervisor PROFESSIONAL REQUIREMENTS This is an in-person position with some hybrid work possible Certified Pharmacy Technician and/or training as a Certified Medical Assistant preferred At least one-year medical office experience required Knowledge and ability to practice aseptic technique when assisting with procedures Ability to triage medical/psychiatric problems within scope of job responsibilities Ability to take direction from physicians, managers, and providers, and work collaboratively with all levels of management, staff, patients, and vendors Interpersonal skills to work with emotionally vulnerable patients of diverse educational, economic, and cultural backgrounds Working knowledge of medical terminology Thorough understanding of HIPAAs regulations, requirements, and guidelines Ability to work in a fast-paced setting with conflicting demands Professional and enthusiastic attitude and demeanor, with a belief in patient-centered care Skill in establishing and maintaining complex filing systems, organizing work flow to meet deadlines, and setting priorities that accurately reflect the importance of job responsibilities Skill in exchanging ideas and opinions with others to increase efficiency of office procedures Working knowledge of EHR systems, Zoom, Google Suite, and other software programs Ability to independently perform and complete assignments with minimal direction and supervision LEGAL REQUIREMENTS Must be able to legally work in the United States and provide documentation (2 forms of ID and/or Green Card) Must be able to sit and stand at length (up to 8 hours) Must be able to lift, push, and pull up to 25 pounds Must be able to kneel, bend, and squat 40 hours/week. Pay range is $24.00/hour - $30.00/hour. Benefits for full-time employees include medical, paid and sick time off, matching 401(k), holiday pay, and a flexible spending account.