Medical Assistant

Essential Duties & Responsibilities • Uses communication skills with appropriate medical terminology. • Measures and records vital signs. • Interview patients while recording and updating medical information (history, chief complaint) and medications etc. into the EHR system. • Prepares patients for examinations and performs routine screening tests. • Provides patient education with regard to medications and instructions set forth by the provider to manage their health. • Prepares and administers medications with physician authorization. • Maintains supplies, equipment, stocks, and prepares the exam rooms for patients • Cleans and sterilizes instruments. • Check and respond to patient phone calls (communicating w/the provider on course of action and relaying to the patient). • Review and prepare requests and prior authorizations for medications. • Familiar with signs and symptoms of allergy testing systemic reactions. Familiar with emergency equipment and protocols for treatment. • Seeks immediate assistance from RN/LVN staff in dealing with emergency treatment for allergy testing patients. • Participate in all In-Service training courses • Participate in creative ways to promote patient engagement and personalize patient outreach, improving overall experience and driving authentic patient reviews. • Proactively escalates patient, workflow, or operational concerns to leadership with constructive solutions. • Promote fully electronic workflows and collaborate with leadership to reduce manual paper processes where feasible. • Maintain patient, staff and employer confidentiality. Comply with all HIPAA regulations. • Provides additional support and performs other duties as assigned.