Medical Assistant / Front Office Coordinator

Benefits: 401(k) Competitive salary Paid time off Medical Assistant / Front Office Coordinator Occupational Medicine • Workers' Compensation • Urgent Care Location: Ontario, California Job Type: Full-Time About UP Clinics UP Clinics is a growing Occupational Medicine, Workers' Compensation, and Urgent Care practice dedicated to providing exceptional medical care to injured workers, employers, and urgent care patients. We are seeking a motivated, compassionate, and detail-oriented Front Office / Medical Assistant who thrives in a fast-paced environment and enjoys working as part of a collaborative healthcare team. Qualifications The ideal candidate will: Be passionate about Urgent Care, Occupational Medicine, and Workers' Compensation. Be highly organized, dependable, and able to multitask in a busy clinical environment. Have outstanding communication and customer service skills. Be an excellent team player with a positive, professional attitude. Demonstrate strong attention to detail and the ability to prioritize multiple tasks efficiently. Have experience with electronic medical records (EMR). Billing experience is a plus. Clinical Responsibilities Assist physicians and medical providers with patient care. Obtain and accurately document patient history, including: Chief Complaint (CC) History of Present Illness (HPI) Review of Systems (ROS) Past Medical, Family, and Social History (PMH, FH, SH) Vital signs and other clinical information Administer vaccines and other injections as directed. Perform phlebotomy, EKGs, audiometric testing, pulmonary function testing (spirometry), respirator fit testing, and other occupational health procedures. Prepare patients for examinations and procedures. Clean and restock examination rooms following each patient encounter. Occupational Health Responsibilities Experience or certification in the following is preferred: DOT and Non-DOT Drug Testing Breath Alcohol Testing (BAT) DOT Physicals (assisting providers) Occupational Health Services Workers' Compensation patient management Front Office Responsibilities This position also includes part-time front office responsibilities, including: Greeting and checking in patients Scheduling appointments Sending and receiving RFA (Request for Authorization) and coordinating the services Answering multi-line phone calls Insurance verification Collecting co-payments and patient forms Maintaining accurate patient records Employer & Insurance Communication The successful candidate will: Communicate promptly and professionally with employers after occupational health services are completed. Send required reports and documentation to employers on the same day whenever possible. Communicate effectively with insurance companies, adjusters, billing departments, and other healthcare providers. Respond promptly to requests for medical records and supporting documentation. Preferred Qualifications Medical Assistant Certification Phlebotomy experience Workers' Compensation experience Occupational Medicine experience Urgent Care experience EMR experience Medical billing knowledge (preferred but not required) Why Join UP Clinics? Competitive compensation Professional growth opportunities Positive and supportive work environment Opportunity to develop expertise in Occupational Medicine and Workers' Compensation Work directly with experienced physicians and healthcare professionals Stable, full-time position with opportunities for advancement If you are energetic, compassionate, organized, and enjoy providing outstanding patient care while working in a fast-paced medical environment, we encourage you to apply. Apply today by submitting your resume. Qualified candidates will be contacted for an interview.