Medical Assistant (MA/CMA)

Medical Assistant (MA/CMA) – Certified or Experienced, You’re Welcome HereLocation: Alluvion Health – 601 1st Ave N, Great Falls, MT Full-Time | Non-Exempt | 40 Hours per Week Department: Prevention Services/Laboratory Your Skills Matter. Your Compassion Matters Even More.From taking vital signs and preparing patients for their visit to offering reassurance during a stressful day, Medical Assistants play an important role in every patient experience. Alluvion Health is seeking a Medical Assistant to join our Prevention Services and Laboratory Support team at our main clinic located at 601 1st Ave N in Great Falls, Montana. This opportunity is open to both Certified Medical Assistants and experienced, non-certified Medical Assistants who meet our experience requirements. Certification is preferred, but we also recognize that valuable clinical skills can be built through hands-on healthcare experience. If you enjoy working with patients, supporting providers, staying busy, and being part of a collaborative healthcare team, we’d love to hear from you. What You’ll DoAs a Medical Assistant at Alluvion Health, you’ll help providers deliver safe, efficient, compassionate care while supporting patients throughout their clinic experience. Your responsibilities will include: Welcome patients and help create a positive, respectful care experience. Obtain and document vital signs, health information, and other clinical data. Prepare patients and exam rooms for appointments. Assist providers with examinations, procedures, treatments, and other patient care needs. Document clinical information accurately and timely in the electronic medical record. Provide patient education and reinforce preventive care recommendations. Respond to patient calls and messages appropriately and professionally. Assist with referrals, follow-up, and coordination of patient care. Clean, prepare, and maintain exam rooms. Monitor and stock clinical supplies and educational materials. Maintain patient confidentiality and comply with HIPAA requirements. Work collaboratively with providers, nurses, Medical Assistants, and other members of the care team. Support efficient patient flow throughout the clinic. Participate in meetings, training, outreach, and other team activities as needed. Follow Alluvion Health policies, procedures, and established clinical protocols. Assist with special projects and other duties as assigned. LABORATORY Serves as backup laboratory phlebotomist during staff absences, scheduling gaps, and increased patient demand, subject to documented competency and applicable policies. Performs venipuncture and capillary specimen collection when trained and authorized; verifies patient identity and test orders, explains procedures, and monitors patient response. Labels specimens at the point of collection, confirms specimen requirements, and handles, stores, and transports samples according to laboratory procedures and safety requirements. Follows standard precautions, infection prevention, sharps safety, exposure-control, and specimen-handling protocols; reports incidents and collection issues promptly. Assists laboratory staff with patient flow, specimen tracking, supply readiness, and other assigned support tasks without independently performing duties requiring separate credentials. You’ll Thrive Here If You…Enjoy working directly with patients and helping them feel comfortable and cared for. Can stay organized and focused in a fast-paced clinical environment. Communicate clearly and respectfully with patients, providers, and coworkers. Are dependable, punctual, and ready to contribute to the team. Pay attention to details and take pride in accurate documentation. Can manage multiple priorities while maintaining a positive attitude. Enjoy helping others and stepping in when your teammates need support. Treat every patient with dignity and respect. Are comfortable working with people from a wide variety of backgrounds and life circumstances. Can work independently while also being an active member of a collaborative care team. Education & QualificationsRequiredHigh school diploma or equivalent. One of the following:Certified Medical Assistant credential; or At least two years of relevant clinical experience, such as Medical Assistant or Certified Nursing Assistant experience Current Basic Life Support (BLS) certification or the ability to obtain BLS within 45 days of hire. Training and demonstrated competency in phlebotomy/specimen collection required before performing backup laboratory collections; ongoing competency maintained per laboratory policy. Current valid driver’s license. Strong communication, organization, customer service, and patient care skills. Ability to work effectively with computers and electronic medical record systems. PreferredCMA (AAMA) certification; or CCMA certification through AMT, NHA, or NCCT. Previous experience working in a primary care or outpatient clinical setting. Experience using eClinicalWorks (eCW). Benefits That Support YouAt Alluvion Health, we believe taking care of our employees is an important part of taking care of our community. Eligible employees have access to a comprehensive benefits package that includes: Competitive Paid Time Off — Generous PTO, paid holidays, and wellness leave to support work-life balance. Retirement Savings — Up to an 8% employer 401(k) match contribution to help you plan for your future. Medical, Dental & Vision Insurance — Comprehensive coverage options for you and your eligible dependents. Health Savings & Flexible Spending Accounts — HSA and FSA options to help manage eligible healthcare and dependent care expenses. Company-Paid Life Insurance & AD&D — Employer-paid coverage for additional peace of mind. Supplemental Life Insurance — Additional voluntary life insurance options available for employees and eligible family members. Income Protection — Short-Term Disability and Long-Term Disability coverage options. Additional Voluntary Benefits — Accident, Critical Illness, and Hospital Indemnity coverage. Professional Development — Opportunities for continuing education, training, and career growth. Mission-Driven Work — Make a meaningful difference while helping improve access to healthcare throughout north-central Montana. Benefit eligibility and plan details may vary based on employment status and plan year. Why Alluvion Health?Alluvion Health is a Federally Qualified Health Center (FQHC) committed to creating and inspiring healthier lives. Our integrated approach brings together medical, dental, and behavioral health services, allowing our teams to work collaboratively to address more than a single healthcare need. At our main Great Falls clinic, you’ll work alongside a diverse group of healthcare professionals who share one goal: providing accessible, compassionate, high-quality care to the people and communities we serve. Ready to Join Our Team?You don’t have to fit into one perfect box to be a great Medical Assistant. If you’re certified, experienced, patient-focused, and ready to be part of a team where your work matters, we encourage you to apply. Bring your skills, compassion, and commitment to patient care to Alluvion Health in Great Falls, Montana. Apply today! Monday - Friday 8am - 5pm