Medical Assistant - Occupational Health

Essential Responsibilities Welcome and prepare patients for their visit while providing professional and compassionate customer service. Obtain and document patient histories, vital signs, medications, and other clinical information. Room patients and prepare them for examinations and procedures. Assist providers with physical examinations, procedures, and treatment as needed. Perform occupational health testing and screenings. Assist with pre-employment, post-offer, annual, and return-to-work physicals. Support the evaluation and treatment of work-related injuries and illnesses. Collect, process, and appropriately document laboratory specimens while maintaining chain-of-custody requirements when applicable. Maintain accurate and timely documentation in the electronic medical record. Assist with medical records, forms, reports, and other occupational health documentation. Communicate with employer clients regarding patient services, testing requirements, and follow-up needs while maintaining patient confidentiality. Coordinate referrals, follow-up appointments, and additional testing as directed by the provider. Maintain exam rooms, medical equipment, and clinical supplies to ensure the clinic is prepared for daily operations. Monitor and maintain appropriate inventory of clinical supplies and medications. Follow OSHA, HIPAA, infection prevention, safety, and other regulatory requirements. Maintain confidentiality of patient and employer information. Provide support to other team members as needed to maintain efficient clinic operations. Participate in process improvement and other activities that support the goals of Occupational Medicine Qualifications High school diploma or equivalent required. Completion of an accredited Medical Assistant program required. Previous clinical or Medical Assistant experience preferred; occupational medicine experience is a plus. Current CPR/BLS certification or ability to obtain within required timeframe. Strong communication and customer service skills. Ability to work effectively with patients, providers, employers, and other members of the healthcare team. Strong attention to detail and ability to accurately complete clinical and occupational health documentation. Ability to prioritize and manage multiple responsibilities in a fast-paced environment. Ability to maintain confidentiality and handle sensitive patient and employer information appropriately. Work Environment This position works in an Occupational Medicine clinic and interacts with a diverse patient population, including employees seeking care for work-related injuries, pre-employment services, physicals, screenings, and other occupational health needs. The role requires flexibility, teamwork, attention to detail, and the ability to adapt to changing patient volumes and employer needs.