Medical Assistant

About Porch Light Health: Porch Light Health is a respected leader in the outpatient treatment of Opioid Use Disorder (OUD) and Alcohol Use Disorder (AUD) and other addictive disorders. We foster a supportive and family-oriented environment where patients are treated with compassion, respect, and honesty. Our team believes that addiction is a chronic, relapsing brain disease, and we are passionate about helping individuals navigate their recovery journey. We provide Medication-Assisted Treatment (MAT), Methadone treatment, and behavioral health services, helping patients discover their purpose and build a healthy community. We are seeking a dedicated and compassionate Patient Care Coordinator Medical Assistant to join our growing team in a fast-paced, dynamic medical setting. Responsibilities and Duties: As a Medical Assistant at Porch Light Health, you will be expected to perform a combination of clinical and administrative tasks to support both our medical team and our patients. Specific responsibilities include, but are not limited to: Booking and Rescheduling Appointments: Coordinate with patients to schedule and reschedule appointments efficiently. Managing Prior Authorizations: Submit and track insurance prior authorizations to ensure timely treatment for patients. Patient Monitoring and Communication: Take and record patient vitals, perform injections, and provide ongoing communication with patients regarding their treatment. Insurance Liaison: Act as the primary point of contact for insurance-related questions and issues, ensuring proper coverage for patient care. Provider Communication: Maintain respectful and professional communication with providers and other medical staff. Clinic Administration: Assist with administrative tasks such as managing clinic data, filing paperwork, maintaining patient records, performing injections, and ensuring the clinic's smooth operation. Clinic Operations: Assist in opening and closing the clinic, ensuring that all tasks, such as facility cleaning and paperwork management, are completed efficiently. Patient Education and Support: Guide patients through paperwork, contracts, and medical protocols related to addiction treatment. Qualifications and Skills: The ideal candidate will possess the following qualifications and skills: Certified Medical Assistant (CMA) ○ Registered Medical Assistant (RMA) or other relevant certification is also acceptable. Phlebotomy Experience: ○ Phlebotomy skills are highly desirable. Proficiency in Google Suite: ○ Comfortable using Google Docs, Sheets, and other Google applications. Experience with EMR Systems: ○ Previous experience with Electronic Medical Records (EMR) systems is preferred (at least 1 year). Ability to Navigate Multiple Patient Medical Record Platforms: ○ Capable of learning and adapting to various patient management systems. Strong Communication Skills: ○ Able to communicate effectively with patients, insurance companies, providers, and coworkers in a professional manner. Time Management Skills: ○ Ability to prioritize tasks and manage time effectively in a busy clinic setting. Dependability and Reliability: ○ Must be reliable, punctual, and willing to travel to multiple rural locations as needed. Transportation: ○ Reliable transportation is required for travel between clinic locations. Job Requirements: Education: ○ High school diploma or equivalent. ○ Certified Medical Assistant (CMA), or equivalent certification. Experience: ○ At least 1 year of experience with EMR systems is preferred. ○ Previous experience in a medical or clinical setting, particularly addiction medicine, is a plus. ○Valid Driver's License Schedule: In Clinic: Alamosa Tuesday - Friday 8:00am-4:30pm (Every other Monday - Salida, company vehicle supplied) Mobile Unit: Tuesday and Thursday mornings, rotationally to Alamosa ATC Training: In Pueblo for 1 week. Work setting: In-person- Alamosa Education: High school or equivalent Medical Assistant Certification Job Type: Full-Time Hours: 40 hours per week, Tues-Saturday Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Pay: $22-27/hr. (based on education, experience, and location) Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting. However, if the position has not been filled, PLH may keep the application period open longer.