Medical Assistant/Relations Associate- Department 2024 West 23dr Street - Mount Sinai Doctors Medical Group - Full Time - Days

The Medical Assistant Relations Associate is responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). In addition, provides clerical support necessary for efficient and effective functioning of the office. Graduation from an accredited MA School BLS certification or Heart Saver from AHA Licensed/Credentialed as a Phlebotomist or EKG technician preferred CMA/RMA - National Certification Required Collective bargaining unit: SEIU 1199-MSBIMG 1. Performs EKGs as ordered by the physician 2. Performs lab testing as ordered by the physician 3. Performs PFT as ordered by the physician 4. Admits patient to the exam room and takes vital signs, medical history, medication history and allergy history. Height and weight as indicated 5. Performs quality controls 6. Ensures that the patient referrals are completed and forwarded appropriately 7. Documents appropriately any treatment 8. Documents any telephone contact with the patient 9. Documents in the lab accession log and outside medical testing log as per established procedure 10. Adheres to universal precautions and OSHA Regulations 11. Maintains examination rooms and medical areas in a clean and orderly fashion 12. Registers and transacts patients promptly and accurately using current computer system 13. Updates pertinent patient information, including medical insurance coverage and eligibility 14. Ensures that all patients names appear on daily ledger sheets 15. Schedules patient appointments 16. Retrieves and files medical reports/lab results 17. Processes HMO referrals as requested by Physician, Practice Management, and patients 18. Communicates to Physician all patient emergencies 19. Answers telephones with name and Beth Israel Medical Group office location 20. Takes messages to ensure follow-up on all calls 21. Scans paperwork into the EMR in a timely fashion 22. Balances ledger sheets and accounts for all monies received 23. Has accountability for all aspects of the cash box and the contents within. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed 24. Provides information to other departments as requested 25. Provides assistance with uncovered shifts 26. Confirms appointments 27. Notifies Practice Manager or Office Manager of any problems in the office 28. Notifies Practice Manager or Office Manager when office supplies are needed 29. Calls insurance companies to verify coverage and eligibility 30. Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc.