At Families Together of Orange County, we are an oasis in the healthcare industry, providing high-quality, comprehensive care to all who need it. As a Federally Qualified Health Center Look-Alike (FQHC) and 501(c)(3) nonprofit, we are proud to be recognized as a Patient-Centered Medical Home (PCMH)—ensuring that every patient receives coordinated, compassionate, and personalized care.
We go beyond medical services, offering medical, dental, vision, behavioral health, and wellness programs designed to help individuals and families take control of their health. We believe that healthcare should be accessible, empowering, and tailored to each person’s needs. Through innovative programs and community outreach, we work to remove barriers and connect people with essential resources that enhance their well-being and quality of life.
At Families Together, we’re more than a healthcare provider—we’re a trusted partner in building a healthier, stronger Orange County.
The Medical Assistant is responsible for providing patient care, including recording medical history, performing tests, and maintaining accurate electronic medical records.
They also manage front office duties, inventory, and equipment maintenance to ensure a safe and efficient clinic environment.
What you need
Candidates must hold a Medical Assistant Certificate or Diploma and have at least one year of experience in a clinic setting.
Proficiency in Spanish and the ability to work weekends are required for this position.
Education: a professional certificate
Key skills
Patient careMedical history recordingVitals measurementOn-site testingElectronic medical recordsFront office proceduresCustomer serviceInventory managementEquipment maintenanceInfection controlSchedulingConfidentialitySpanish language proficiencyCommunication
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Description
Job Title: Medical Assistant (Virtual Clinic - Temporary Assignment)
Salary: $23-$25 per hour DOE
Location: Tustin, CA (In- person)
Positions: (1) Full-time
Duration: From date of hire, until end of January (end date subject to change depending on needs of clinic)
Position Purpose: The Medical Assistant is responsible for assisting the physician with patients by providing patient care according to established standards and practices. Deliver medical care services to patients in an efficient and professional manner. MA’s must have the capabilities to perform all aspects of typical MA duties, including front desk. MA’s are expected to proactively take initiative and serve as an informal leader with the responsibilities related to clinic functions. All Medical Assistants must display outstanding customer service skills and be able to adapt to working with a variety of individuals from the surrounding community. The primary job function is to provide high-quality care to our members while demonstrating the organization's core values.
Core Duties and responsibilities include, but are not limited to:
Verifies patient information by interviewing the patient, recording medical history, and confirming the reason for the visit.
Prepares patients for examination by taking blood pressure, weight, and temperature, and reporting patient history summary.
Performs on-site testing and procedures, per the physician’s order.
Secures patient information and maintains patient confidentiality by completing and safeguarding medical records and other patient information.
Accurately records patient information, measurement data, procedure documentation, and test results in the electronic medical record, securing the workstation when finished.
Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
Participates in quality management program.
Performs Front Office procedures to schedule, check in, and process patients.
Performs Start of Day and End of Day procedures, as assigned.
Performs other tasks for which training has been provided, as assigned.
All other duties as assigned within scope.
This job description in no way states or implies that these are the only duties to be performed by the employee. He or she will be required to follow any other instructions and to perform other duties, within scope, as assigned by his or her supervisor.
Education, Qualifications, and Experience:
Supply management
Verbal communication
Infection Control
Creating a safe, effective environment
Organization
Scheduling
Professionalism
Customer focus
Confidentiality
Knowledge of general EMR/EHR systems is preferred.
Eligibility Verification (preferred)
Medical Assistant Certificate or Diploma (Required)
Bilingual in Spanish (Required)
Must have at least 1 year of experience as a Medical Assistant front office in a clinic setting.
Work Schedule:
Weekend availability required (typically 1 Saturday per month).
General work hours are Monday to Friday, 9 a.m. to 6 p.m. However, start times will vary, depending on organizational, staffing, community, and patient needs.
Work schedules are subject to change based on organizational, staffing, community, and patient needs. As such, FTOC may need to modify work schedules to meet such needs.
Overtime may also occur due to organizational, staffing, community, and patient needs.
**All applicants must respond to the application questions to proceed to the next stage.**
Families Together of Orange County (FTOC) is proud to be an equal opportunity employer. FTOC does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.
