Medical Office Assistant-Women's Center

Medical Office Assistant-Women's Center Posted Date 1 week ago (10/5/2026 10:22 AM) Job ID 2026-63232 Job Category Administrative/Business Support Job Type Full-Time Shift First Shift Department 473240 - SVHSP WOMENS CTR FTE 80 Hours Per Pay Period/FTE 1.0 Job Code JP0321 Job Details Women's Center | Centerville| Full-Time | First Shift Responsibilities & Requirements The Medical Office Assistant supports patient care, safety, and access by performing administrative tasks in a medical office or outpatient setting. This role ensures efficient front office operations, accurate recordkeeping, and a welcoming environment for patients and visitors. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program. Required Education High school diploma or equivalent. Skills Basic computer proficiency, including use of electronic health record (EHR) systems Strong written and verbal communication Attention to detail Ability to multitask and prioritize Customer service orientation Basic understanding of medical terminology Ability to maintain confidentiality and comply with HIPAA regulations Essential Functions Greet and check in patients and visitors, ensuring a professional and welcoming environment. Schedule, confirm, and coordinate patient appointments using electronic scheduling systems. Collect and verify patient demographic, insurance, and billing information; process co-payments and assist with billing inquiries. Answer and direct incoming phone calls, responding to patient questions or routing calls appropriately. Assist patients in completing intake forms and consent documents, ensuring accuracy and completeness. Maintain and update patient records in the electronic health record (EHR) system, scanning and uploading documents as needed. Verify insurance eligibility and benefits, and assist with processing insurance claims. Order and monitor inventory of office and medical supplies, notifying appropriate staff of low stock. Support compliance with HIPAA, OSHA, infection control, and organizational safety standards. Participate in team meetings and quality improvement activities as requested. Competencies Employee demonstrates proficiency in Outlook. Employee demonstrates proficiency in Word Employee demonstrates proficiency in Teams Employee demonstrates consistent Hand Hygiene practices. Preferred Qualifications Completion of a medical office administration program from an accredited institution. One year of experience in a medical office, outpatient clinic, or healthcare administrative support role. Overview Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care. Options Apply Today! Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Application FAQs Software Powered by ICIMS www.icims.com