Medical Receptionist
Bluebird Kids Health
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- Location
- Hollywood, FL
- Work style
- On-site
- Posted
- Nov 5
- 1 day ago
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About the company
Bluebird Kids Health
Hospital & health care · 2 to 10 employees
What you'll do
- Check in and check out patients and manage patient flow
- Update patient tracking in EMR
- Verify patient demographic and insurance information at each encounter
- Schedule patient appointments and document appropriately
- Complete insurance verification up to 3 days prior to patients' visits
- Collect copays, deductibles, coinsurance and past due balances
- Monitor Front Desk buckets and work appointment ticklers
- Keep the Front Desk and Waiting Room clean and sanitized
What you need
- High school diploma or equivalent
- Basic computer operations and EMR
- Excellent customer service skills
- Ability to lift/carry/move up to 50 pounds of equipment
- Pediatric front office experience (preferred)
Key skills
EMRBasic computer operationsOrganizational skillsInterpersonal skillsAttention to detail
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Read the full posting here
Immediate Supervisor: Front Desk SupervisorGeneral Job Summary: Primary responsibilities include greeting, checking in, and checking out patients.
Essential Job Responsibility:1. Checks in/out patients and manages patient flow2. Updates patient tracking in EMR.3. Notifies patients of, and promotes the patient portal.4. Verifies forms are filled out completely using online registration system. Reconciles forms if needed.Monitors completion of patient forms and ensures sufficient documentation prior to patients leavingoffice.5. Maintains accuracy of patient demographic and insurance information by verifying this informationat each patient encounter.6. Scans insurance cards and driver’s licenses as needed.7. Schedules patient appointments within operational standards and documents appropriately.8. Completes insurance verification up to 3 days prior to patients visit to determine coverage.9. Collects copays, deductibles, coinsurance and past due balances prior to the patient being seen.10. Scans documents.11. Monitors Front Desk buckets and works appointment ticklers to schedule/reschedule appointments.12. Keeps Front Desk and Waiting Room clean and sanitized per practice standards.13. Answers the telephone in a warm, friendly manner.14. Maintains patient confidentiality in compliance with HIPAA standards.15. Performs other duties as assigned.Education: High school diploma or equivalentExperience: Pediatric front office experience preferred
Knowledge:1. Knowledge of medical terminology2. Basic computer operations and EMR
Skills:1. Excellent customer service skills2. Excellent telephone etiquette3. Task-oriented, strong organizational skills, ability to multitask4. Excellent interpersonal skills, including friendliness, empathy, patience, kindness, politeness andhelpfulness
Abilities:1. Ability to work independently and as part of a team with a strong sense of focus2. Strong attention to detail
Work Environment: Combination of medical office and exam rooms. Frequent exposure tocommunicable diseases (including COVID-19), biohazards, and other conditions common in clinicalsettings.
Mental/Physical Requirements: Variety of walking, standing, sitting, bending, twisting, and reaching.Occasional need to lift/carry/move up to 50 pounds of equipment. Management of high-paced patient flowand related stressors.