Medical Receptionist Call Center
HealthPartners
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- Location
- Stillwater, MN
- Posted
- Nov 3
- 2 days ago
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Career path
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About the company
HealthPartners
Hospital & health care · 10,001+ employees
What you'll do
- Primarily responsible for rapidly and accurately answering and responding to incoming telephone calls from patients and/or employer groups. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department.
- 6 months related experience
- Accurate computer/keyboarding skills required.
- Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
- Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.
- Strong verbal and written communication
- Human relations sensitivity and customer service skills
- Listening and telephone etiquette skills
- Medical terminology knowledge desirable
- Comfort in asking patients for copays and race collection.
- Ability to promote and maintain good patient relations and patient confidentiality.
- Ability to work in a fast-paced and structured environment.
- Ability to sit for long periods of time.
What you need
- 6 months related experience
- Accurate computer/keyboarding skills
- Knowledge of age-related growth and development principles
- Proficient in operating telephone and headsets, PC, printer, photo copier and fax machine
- Strong verbal and written communication (preferred)
- Human relations sensitivity and customer service skills (preferred)
- Listening and telephone etiquette skills (preferred)
- Medical terminology knowledge (preferred)
Key skills
Accurate computer/keyboarding skillstelephone etiquette skillscustomer service skillsMedical terminology knowledgepatient confidentiality
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Perks
- medical insurance
- dental insurance
- retirement program
- time away from work
- insurance options
- tuition reimbursement
- employee assistance program
- onsite clinic
See full description on company page, apply now
Read the full posting here
Stillwater Medical Group is looking to hire a Medical Receptionist to join our Primary Care Frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
Call Center:
Primarily responsible for rapidly and accurately answering and responding to incoming telephone calls from patients and/or employer groups. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department.
Work Schedule: Monday – Friday Day shift with occasional Saturdays
Required Qualifications:
6 months related experience
Accurate computer/keyboarding skills required.
Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.
Preferred Qualifications:
Strong verbal and written communication
Strong verbal and written communication
Human relations sensitivity and customer service skills
Listening and telephone etiquette skills
Medical terminology knowledge desirable
Comfort in asking patients for copays and race collection.
Ability to promote and maintain good patient relations and patient confidentiality.
Ability to work in a fast-paced and structured environment.
Ability to sit for long periods of time.
Benefits:
HealthPartners offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!