Medical Receptionist/Patient Care Coordinator

Join Our Team at The SpOT Clinic! We’re looking for a dependable, energetic, and compassionate Medical Receptionist/Patient Care Coordinator to be the face of our newest Daphne/Eastern Shore clinic. This is a full-time position that plays a key role in delivering an exceptional patient experience and ensuring efficient daily operations. Schedule: Monday-Thursday, 8:00 am-6:00 pm; Friday, 8:00 am-12:00 pm (closed from 12-1 pm for lunch) What You’ll Do: As the first point of contact for our patients and families, you’ll be responsible for managing all front office duties, including but not limited to: Greeting patients warmly and professionally Managing patient check-in and check-out processes Scheduling and rescheduling appointments for evaluations and ongoing treatment Answering and directing multi-line phone calls Collecting co-pays and patient balances Running insurance eligibility and verification through our EMR system as needed Supporting the clinical team by maintaining positive and professional relationships with staff and families Overseeing general office operations to ensure smooth day-to-day function What We’re Looking For: Strong interpersonal and communication skills Excellent organizational and multitasking abilities Prior experience in a medical or therapy clinic setting preferred Familiarity with EMR systems and insurance verification a plus Positive, team-oriented attitude and a heart for helping others What We Offer: Partially company-paid medical insurance (BCBS) Supplemental insurance (dental, vision, accident, life, disability, critical illness) Flexible Spending Account 401K with employer match Approximately 2 weeks of PTO and 1 week of UTO per year Up to 64 holiday hours per year ~1 week holiday closure between Christmas and New Years Bonus opportunities based on bi-weekly reschedules and schedule stats Uniform Allowance And More! If you're passionate about supporting children and families in a fast-paced, purpose-driven environment, we’d love to meet you! Apply today and join a team that’s making a difference—one child, one family at a time.