Medical Receptionist

Medical Receptionist Employment Type: Full Time Schedule: Day Shift | Saturday availability may be required based on office location. Make patients feel welcome from the moment they arrive! Your Next Career Opportunity - Spectrum Vision Partners / OCLI Vision is seeking a friendly, organized, and patient-focused Medical Receptionist to join our team! As a key member of our front office, you'll help create a positive patient experience while supporting appointment scheduling, insurance verification, patient registration, and daily administrative operations. What You'll Do Patient Experience: Welcome patients, manage check-in/check-out, answer incoming calls, and provide exceptional customer service. Scheduling: Schedule, cancel, and modify appointments while managing provider schedules and coordinating patient needs. Insurance & Referrals: Verify insurance eligibility and benefits, obtain referrals through insurance portals, and navigate verification platforms such as Clearwave. Patient Payments: Collect copays, deductibles, outstanding balances, and other out-of-pocket expenses. Professionally discuss financial responsibilities and address basic billing questions. Office Coordination: Communicate with clinical teams and other office locations to support patient flow and continuity of care. Administrative Support: Maintain accurate patient records, utilize EMR systems, and communicate professionally through phone and email. What We're Looking For Minimum 1 year of customer service experience required; medical reception experience preferred. Experience with appointment scheduling, insurance verification, referrals, and basic medical billing preferred. Familiarity with EMR systems (NextGen preferred) and insurance platforms such as Clearwave. Proficiency in Microsoft Outlook and Excel, including professional email communication. Strong communication, multitasking, organizational, and problem-solving skills. Ability to confidently and compassionately discuss patient balances, deductibles, and financial responsibilities. Positive attitude, attention to detail, and ability to thrive in a fast-paced medical environment. Reliable transportation and flexibility to work Saturdays based on office needs. Get to Know Us Spectrum Vision Partners supports OCLI Vision, one of the largest multispecialty ophthalmology networks in the U.S. Together, we're committed to delivering exceptional eye care through teamwork, compassion, and a patient-first approach. Ready to Join Our Team? If you're passionate about helping patients and enjoy being part of a collaborative healthcare team, we'd love to hear from you! Apply today to join Spectrum Vision Partners / OCLI Vision! Spectrum Vision Partners is an Equal Opportunity Employer. We are committed to providing an inclusive workplace and equal employment opportunities to all qualified applicants without regard to any legally protected status.