Member Service Associate (Teller) | Clark County
Columbia Credit Union
- Pay
- $19 to $20
- an hour
- Location
- Vancouver, WA
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 21
- 1 day ago
Career path
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About the company
Columbia Credit Union
Banking · 201 to 500 employees
At Columbia Credit Union, we're more than a financial institution. With over 100,000 members, $2.5 billion in assets , and a long-standing reputation for community impact, we're dedicated to helping people achieve financial wellness while creating meaningful careers for our employees.
What you'll do
- Deliver exceptional service to members in a branch environment
- Process financial transactions accurately and efficiently
- Assist members with account maintenance and service requests
- Identify member needs and recommend banking products and services
- Educate members on digital banking tools and self-service options
- Refer members to mortgage, insurance, and investment specialists when appropriate
- Maintain compliance with banking regulations, security procedures, and credit union policies
- Participate in training, branch initiatives, and team projects
What you need
- 1+ year of retail, public facing customer service
- Strong communication and relationship-building skills
- Ability to multitask and manage detailed work in a fast-paced environment
- Proven ability to meet goals and deliver outstanding customer experiences
- Comfortable learning and using multiple technology systems
- Team-oriented with a positive, professional attitude
- Reliable attendance and schedule flexibility, including Saturdays
- Must be 18 or older
Key skills
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Perks
- 11 paid holidays
- Medical, Dental & Vision
- 401(k) with 100% match
- Generous PTO
- paid sick time
- extended sick leave
- Tuition Reimbursement
- Performance-based incentives
See full description on company page, apply now