Member Services Representative

Bridge Credit Union of Columbus, OH is looking to hire a full-time Member Services Representative. Do you love working in customer service but are looking for better hours and pay? Does the credit union value of "people helping people" appeal to you? Are you looking for an opportunity to build a career in the financial industry while serving people in your local community? Do you have excellent communication skills, both written and verbal? Are you detail-oriented and conscientious? Do you thrive in a fast-paced customer service environment? Are you able to prioritize tasks effectively? Are you honest and ethical? If so, then you might just be perfect for this credit union position! This Member Services Representative position pays a competitive wage starting at $13.00 - $15.00hr, depending on experience. Full-time employees also enjoy affordable health and vision coverage, free dental, 401(k) plan with a 5% match, with vacation and illness leave balances that roll over each calendar year! If this sounds like the right opportunity for you, APPLY NOW! ABOUT BRIDGE CREDIT UNION We are a credit union and proud of that fact! As a not-for-profit financial institution, we are owned by our members and operate for our members. For over 50 years we have remained true to our original purpose of providing products, services, and programs that our members need; so they can continue to enjoy rich, fulfilled lives. At Bridge Credit Union, our team is made up of unique individuals whose talents and experiences provide the ultimate member experience. We offer them a career, not just a job. We are a great place to grow professionally. A DAY IN THE LIFE AS A MEMBER SERVICES REPRESENTATIVE As a Member Services Representative, you arrive each day full of energy and ready to provide unsurpassed service as the first line of interaction with our members. You cheerfully greet current and prospective members in person, on the phone, by text, and by email--taking the time to really listen to their needs. With professionalism, you help process transactions and solve problems, as well as provide information about our credit union and the services we offer. You always make a great first impression and enjoy nurturing relationships with our members. With efficiency and accuracy, you process routine financial transactions such as the opening and closing of accounts, deposits, withdrawals, loan payments, cashier's checks, money orders, cash advances, and certificate renewals. You also have opportunities to utilize your product knowledge to cross-sell financial products and services to meet the financial needs of our members. You take pride in contributing to our success by treating those you serve as people, not numbers! QUALIFICATIONS FOR A MEMBER SERVICES REPRESENTATIVE High School diploma or equivalent Customer service and cash-handling experience Ability to pass a background check Proficient math and computer skills Good typing and data entry skills Sales ability Prior Banking and sales experience is a plus! WORK SCHEDULE This is a full-time Monday - Friday position with hours between 7:00 am and 5:30 pm. You would have your late evenings and weekends free! READY TO JOIN OUR MEMBER SERVICE TEAM? If you feel that you would be right for this Member Services position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!