Mobile Service Technician
MarineMax
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- Location
- Clinton, CT
- Work style
- On-site
- Job type
- Full time
- Posted
- Oct 14
- 5 days ago
Career path
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About the company
MarineMax
Retail · 1,001 to 5,000 employees
What you'll do
- Perform mechanical repairs on boats and equipment at off-site locations and marinas.
- Inspect boats, prepare estimates, complete repair work, and communicate with customers and service and parts departments.
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See full description on company page, apply now
Read the full posting here
OVERVIEW: The Mobile Service Technician is responsible for performing mechanical repairs on boats and equipment at off site locations and marinas.
KEY TASKS:
Perform mechanical repairs on boats and equipment
Safely operate customer vessel during diagnostic water testing
Ensure all warranty repairs are completed according to manufacturers and MarineMax guidelines
Inspect boats, prepare and itemize estimate listing parts and labor
Complete repair work utilizing service scheduler and SSO’s within the established timeframe
Maintain and secure inventory and tools on company vehicles at all times
Ensure customer satisfaction by arriving for service calls in a timely manner and presenting a professional picture of MarineMax
Follow-up with customer to ensure complete satisfaction
Maintain effective communication with the service and parts departments
Ensure professional and clean appearance of company vehicles
Safely operate company vehicle and remain within posted speed limits
Maintain a safe driving record
O ther duties as assigned
KEY RESULT AREAS:
Internal/External Customer satisfaction/FANS
Minimum number of comebacks
Timely and accurate completion of work
Professional Appearance of company tools and vehicles
Error-free work orders
Effective communication with other MarineMax departments