Mortgage Loan Processor Trainee

ABOUT THE ROLE CountryPlace Mortgage, a leading nationwide personal property, mortgage and commercial lender headquartered in Plano, TX, is seeking a Mortgage Loan Processor Trainee to help grow our Operations Department. This in-person role is in our Plano, TX office. As a Mortgage Loan Processor Trainee, you will collaborate with Loan Officers, Loan Processors, Underwriting, Compliance team and other essential departments. The Mortgage Loan Processor Trainee will be responsible for performing a detailed review of loan documentation. This includes reviewing the credit application, credit reports, income documentation, asset documentation and any other loan documentation required to render a credit decision. This position is an entry-level lending professional role designed to provide broad exposure to the loan lifecycle, including application review, credit analysis support, loan origination, and the closing/funding process. This role serves as a developmental pathway for future advancement into a Mortgage Loan Processor position based on performance, demonstrated competencies, and business needs. ESSENTIAL DUTIES & RESPONSIBILITIES Review and analyze loan application, credit report, income and asset documentation to render credit decisions in compliance with investor guidelines Maintain the highest level of service possible for retailers and customers Provide unparalleled service, ensuring needs are met in a timely and accurate manner Effectively communicate the loan approval or denial reasons to appropriate party Work with internal staff to provide follow-up, counter offers and additional information Refer loan requests with recommendations and documentation to underwriters Reviews conditions submitted on approved loans, clears conditions when appropriate and submits to Credit Analyst for review and approval Ensure loans adhere to investor guidelines Cross-train with Credit Analysts, Loan Officers, and Closer/Funder team members to develop a comprehensive understanding of the loan lifecycle Participate in developmental assignments designed to build underwriting, sales, relationship management, and loan closing knowledge Demonstrate increasing proficiency in analyzing loan documentation, identifying exceptions, and recommending solutions Develop working knowledge of credit policies, lending programs, investor requirements, and funding processes Conduct trainings for new employees Assist servicing department by collecting payments during times of high volume Ability to adjust work and thought process to accommodate multiple investor guidelines Consistently meets and exceeds individual, team and department objectives Perform other duties and special projects as assigned POSITION REQUIREMENTS, CAPABILITIES & SKILLS Effective written, verbal communication and interpersonal skills Capable organizational and time management skills, with the ability to multi-task Strong analytical and critical thinking skills Ability to interpret and apply lending guidelines across multiple investors Strong research and decision-making capabilities Ability to evaluate financial documentation and identify risk factors Ability to analyze borrower qualification ratios and supporting documentation Self-motivated with the ability to work independently while exercising sound judgment Highly organized and solutions-focused with a commitment to accuracy Ability to identify and resolve problems in a timely manner Employ a strong sense of urgency and ownership in all activities Ability to work well with a wide range of people Positive & professional demeanor MINIMUM QUALIFICATIONS Ideal candidates possess a strong interest in developing a long-term career in lending, credit, underwriting, loan origination, or loan operations BA/BS degree required in Marketing, Business, Accounting, Finance or Management Working knowledge of Microsoft Office Suite, specifically Excel CAREER PATH DEVELOPMENT This position is designed to develop future lending professionals through exposure to multiple areas of the lending process. Successful Mortgage Loan Processor Trainees may pursue advancement opportunities including: Mortgage Loan Processor Employees will receive training and developmental opportunities designed to build skills in: Credit and risk assessment Customer and dealer relationship management Loan structuring and decision support Loan documentation and compliance Funding and closing processes Investor guideline interpretation Financial analysis and problem solving Promotion readiness will be evaluated based on performance, demonstrated underwriting aptitude, quality metrics, and business needs. WE OFFER Competitive Salary Medical/Dental/Vision Insurance Paid Holidays 401K Match Generous PTO FSA/HSA Plans Life /Disability/Accidental Insurance and much more! Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Local candidates only - relocation not available. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Cavco Industries and CountryPlace Mortgage are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.