Description
NATIONAL COLLEGE LEADERSHIP PROGRAM
The very core of Encore is our creative and skilled team members.
We create live-event solutions that connect and inspire people around the world.
With a customer-first mindset and a hospitality focus, we have an unmatched
breadth and depth of event production services to support our customers through
every step in the event planning and management process.
With a global footprint operating in more than 20 countries, we have experienced
tremendous growth in recent years, extending the solutions we provide customers
to create in-person, virtual and hybrid event experiences.
Encore is seeking individuals interested in a career in operations management or
sales. Our National College Leadership Program (NCLP) typically starts in July,
and we are accepting applications where you can “Make Your Moment”. Upon
successful completion of the 5-month Manager in Training program, individuals
will be prepared for immediate placement into an operations, production, or a
sales manager role within our nationwide network of 2,100 venues including
luxury hotels, casinos, and conference center properties.
If you are graduating within the Fall class of 2026 or Spring class of 2027 this
leadership program can be a great opportunity for you.
Discover a place where you can build a career that’s packed with development
opportunities, mobility, rewards, and an energizing and connected culture. We
call it our Focus on You. At Encore, you’ll join a team that brings productions,
meetings, and events to life for some of the biggest companies on the planet.
We’ll give you all the support and training you need to make an impact on our
clients and your future – from cutting-edge technology to blended learning and
role-based development programs.
Ready to take the stage? Make your moment.
Qualified candidates must possess the following background:
* 4-year college graduate with a BA/BS degree required; preference for
Hospitality, Business/Management, Communications, Event Management, Theater,
or related field.
* At least 1 year of related professional work experience or a combination of
employment/internships. Prior experience in management, operations,
technology and/or hospitality is a plus.
* Strong interest in a management career with the opportunity for advancement
and promotion.
* Excellent communication, listening, and presentation skills.
* Effective leadership abilities and customer satisfaction focus.
* Technical aptitude demonstrated through interest and exposure to new
technology.
* Ability to work at a hotel location within major metro markets.
* Flexibility to relocate
Training
* Trainees participate in Technical, Operations and Sales rotations.
* Hands-on learning in venues alongside our field leaders.
* Instructor-led training conducted at the corporate office in Chicago, IL.
* Certifications through online courses from the following ENCORE University
Academies – Leadership, Technical, Operations, Sales, and Service.
When placed in an Operations Manager role you will be expected to manage floor
operations to achieve service excellence with a focus on customer service, staff
leadership, performance management and development. Achieves the overall goals
of the organization through effective workforce and inventory cost control.
When placed in a Sales Manager role you will be responsible for effectively
guiding customers through event experiences, identifying solutions that meet
their goals and objectives, resulting in a compelling event experience. Utilizes
all available tools to ensure maximum event and revenue capture from assigned
customer base.
Competencies:
Deliver World Class Service
* Hospitality
* Ownership
Do The Right Thing
* Demonstrates Self-Awareness
Drive Results
* Ensures Accountability
See The Big Picture
* Decision Quality
* Manages Complexity
Value People
* Collaborates
Physical Requirements:
Team members must be able to meet the physical demands outlined below to
successfully perform the essential job functions. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential
functions. The frequency options are defined as: Continuously, Frequently,
Occasionally, and Never.
hysical Requirements:
Team members must be able to meet the physical demands outlined below to
successfully perform the essential job functions. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential
functions. The frequency options are defined as: Continuously, Frequently,
Occasionally, and Never.
* Sitting: 2-3 Hours
* Standing: 4-5 Hours
* Walking: 4-5 Hours
* Stooping: 2-3 Hours
* Crawling: 2-3 Hours
* Kneeling: 2-3 Hours
* Bending: 2-3 Hours
* Reaching (above your head): 2-3 Hours
* Climbing: 0-1 Hours
* Grasping: 4-5 Hours
Lifting Requirements
* 0 - 15 lbs*: Continuously
* 16 - 50 lbs*: Frequently
* 51 - 100 lbs: Occasionally
* Over 100 lbs: Occasionally
Carrying Requirements
* 0 - 15 lbs*: Continuously
* 16 - 50 lbs*: Frequently
* 51 - 100 lbs: Occasionally
* Over 100 lbs: Never
Auditory/Visual Requirements
* Close Vision: Continuously
* Distance Vision: Continuously
* Color Vision: Frequently
* Peripheral Vision: Occasionally
* Depth Perception: Frequently
* Hearing: Continuously
Pushing/Pulling Requirements
* 0 - 15 lbs*: Continuously
* 16 - 50 lbs*: Frequently
* 51 - 100 lbs*: Frequently
* Over 100 lbs: Occasionally
Encore offers a competitive compensation and benefits package including health
insurance and participation in a 401K plan. Trainees will receive a base salary
and can earn a base salary + bonus incentive upon placement as an Operations
Manager, Associate Producer, Director of Events or Venue Sales Manager
(placement will occur immediately upon successful completion of the training).
Most importantly, we empower team members to make significant contributions to
our business while developing their careers.
Locations: Encore provides service in over 2100 locations throughout the U.S.,
Canada, Mexico, and Europe. Below are locations where we typically place
trainees during and after completion of the program:
* West- Orange County, Los Angeles, San Diego, San Francisco, Seattle, Las
Vegas
* Southwest- Dallas, San Antonio, Austin, Denver, Phoenix
* Midwest- Chicago, Nashville, Memphis
* Southeast- Atlanta, Miami, Orlando, Tampa, Charlotte, Puerto Rico
* Northeast- Boston, New York, Philadelphia, DC Metro Area
* Canada- Toronto, Vancouver
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace
and perform criminal background screening and pre-employment substance abuse
testing.
To apply, visit www.jobs.encoreglobal.com [http://www.jobs.encoreglobal.com]
and search “National College Leadership Program”.