Night Audit Associate
True North Hotel Group
- Location
- Moscow, ID
- Work style
- On-site
- Job type
- Part time
- Posted
- Oct 12
- 7 days ago
Career path
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About the company
True North Hotel Group
Hospitality · 501 to 1,000 employees
True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate/Night Auditor to join our team at the Fairfield Inn & Suites in Moscow, ID.
What you'll do
- Serve as the main point of contact for all guest requests and needs from 11:00 pm until 7:00 am.
- Greets guests and checks them into hotel, issuing room keys, directing guests to rooms and other areas.
- Responds to guest questions either in person or over the phone.
- Fulfills guests’ needs, ensuring their stay is as enjoyable as possible; assists with dining, entertainment, and transportation reservations, as needed.
- Resolves guest problems/complaints.
- Clerical duties include answering phone calls, taking messages, entering reservations, filing, photocopying, faxing, and mailing.
What you need
- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience preferred.
- Must be able to move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance.
- Experience in hospitality is a plus.
- Education: a high school diploma
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