Night Dispatcher

PURPOSES SPECIFIC TO THE POSITIONnTo perform dispatching functions for the Cooperative, primarily outside of normal business hours. nnRELATIONSHIPSnnReports to Dispatch CoordinatornDirects - nonenCooperates or coordinates with all persons both within and outside the cooperative, as deemed necessary to carry out the responsibilities of the position.nnnPOSITION SPECIFICATIONSnnRequires ability and willingness to participate in the dispatch on-call rotation and work extended hours, weekends, and overtime as necessary. nRequires maintaining the highest degree of confidentiality with employee and member information. nRequires the ability to communicate thoughts and ideas effectively through verbal and written communication. nRequires ability to work in a dynamic environment with the ability to schedule and prioritize stressful, complex situations. nRequires ability to work in a constant state of alertness and focus to contribute toward the safety of employees and the public. nAt least three years of relevant experience is preferred.nMust report in-office to corporate headquarters located in Berryville, AR. nnRESPONSIBILITIES AND AUTHORITIESnnOperates, monitors, updates, and responds to various systems, including outage, interactive voice management, two-way radio, automatic vehicle location, security, mapping/GIS, customer records, and other alarm systems.nAnswers telephone and contacts "on-call" personnel regarding outages or other emergencies as required.nCommunicates with members (customers) to check for certain issues before dispatching personnel.nEnsures the proper flow of information to all parties to maintain a safe and professional workplace.nCommunicates effectively with emergency personnel outside of the Cooperative.nRequires willingness to obtain and maintain first aid and CPRnRequires willingness and ability to lift light loads frequently, medium loads occasionally, and assist with heavy loads rarely.nRequires the ability and willingness to create and maintain accurate records and reports.nAttends and participates in various meetings and training events.nPerforms other duties as assigned or required of the position.nnWe provide equal opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, or disability, in accordance with applicable federal and state laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.