Office Assistant (Administrative Specialist I) Wake County

Agency NC State Highway Patrol Division NC State Highway Patrol Job Classification Title Administrative Specialist I (S) Position Number 60086918 Grade NC08 About Us The North Carolina State Highway Patrol's primary mission is to reduce collisions and make the highways of North Carolina as safe as possible. The NCSHP has more than 1,600 troopers who cover nearly 80,000 miles of North Carolina roadways, more than any other state except Texas. In addition to enforcing the state's traffic laws, state troopers also guide traffic during hurricane evacuations, re-route traffic around hazardous chemical spills, and they stand ready should any act of terrorism occur. State Troopers are committed to protecting North Carolina's motoring public. Description of Work Help keep public safety operations moving—one detail, record, and request at a time. The North Carolina State Highway Patrol is seeking an organized, service-oriented professional to join its Logistics Unit as an Administrative Specialist I. This position supports daily office operations, maintains critical vehicle and administrative records, assists customers, and helps ensure the accurate and efficient delivery of logistical services. Knowledge Skills and Abilities/Management Preferences Salary Grade: NC08 Salary Range: $39,244 - $51,941 Click here to learn about employee perks and benefits Click here to see the Total Compensation Calculator This position is located at: 1300 Blue Ridge Rd Raleigh, NC 27607 To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Management Prefers : These skills are not required but may be used to identify applicants who are most qualified for the position. Experience providing administrative support in a logistics, fleet, government, or operational environment. Experience entering, maintaining, and verifying information in databases or electronic tracking systems. Experience processing P-Card, purchasing, procurement, or other financial transactions and documentation. Experience organizing and maintaining electronic records in accordance with established procedures. Demonstrated customer-service and communication experience working with internal staff, external partners, or the public. Key Responsibilities Responsibilities include, but are not limited to: Coordinate daily administrative and office-support activities for the Logistics Unit. Answer telephone calls, respond to emails, greet customers, and route inquiries appropriately. Enter, update, and verify information in the vehicle database. Create, organize, file, and maintain electronic records and supporting documentation. Review and process P-Card transactions and related documentation. Provide administrative support for Logistics Unit programs, services, and operational priorities. Position/Physical Requirements: · Typical work schedule: Monday-Friday; 8:00am-5:00pm Note: Qualified recommended applicant(s) must undergo and successfully pass: · Criminal Background Investigation · Drug Screening Test Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See of oshr.nc.gov/experience-guide for details. High school diploma or General Educational Development (GED) diploma AND two years of related administrative experience (*); OR an equivalent combination of education and experience. (*) For purposes of this position, related administrative experience may include providing office or program support; responding to telephone calls, emails, and customer inquiries; entering and maintaining data; managing electronic or paper records; preparing documents and correspondence; supporting purchasing or financial transactions; and coordinating daily administrative activities. Supplemental and Contact Information The NC State Highway Patrol (NCSHP) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. https://www.ncshp.gov/ The Mission of the North Carolina State Highway Patrol is to protect our State with integrity, loyalty, and professionalism. The North Carolina State Highway Patrol will excel as a national leader in public service through innovative law enforcement, strategic preparedness, and community engagement. The primary purpose of the North Carolina State Highway Patrol’s Logistics Unit is to provide the operational resources, equipment, facilities, and administrative support necessary for personnel to perform their public-safety responsibilities effectively. The unit manages law-enforcement vehicles, uniforms and supplies, equipment inventory, facilities and capital-improvement projects, employee reimbursements, purchasing and invoicing, vehicle-damage claims, and fuel infrastructure throughout the state. We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. NCSHP supports pay equity for women, establishes paid parental leave for birth, adoption, and foster care, and implements fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. Application Resources State of North Carolina Hiring Process Information here . Be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. All applicants must complete and submit a state application for employment using the Online Application System for the State of North Carolina by 11:59 pm on the night before the closing date listed or the application will be deemed untimely and will not be processed. Please make sure that you have entered all necessary information on your application. Once you hit submit you will not be able to edit or reapply to this position to add information or attachments even if you withdraw your application. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks. Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. Veteran’s and National Guard Preference Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCSHP is committed to the full inclusion of all qualified individuals. As part of this commitment, NCSHP will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. Employment Eligibility It is the policy of the State of North Carolina and NCSHP that all employees provide proof of employment eligibility (immigration and naturalization) before or on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System). EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Monica L Lugo Garavito Recruiter Email: MONICA.LUGO-GARAVITO@NCSHP.GOV