Office Assistant

Fink's Jewelers

Virginia Beach, VAOn-sitePart time
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Pay
$18 to $20
an hour
Location
Virginia Beach, VA
Work style
On-site
Job type
Part time
Posted
Oct 14
6 days ago
Career path

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About the company

Fink's Jewelers

Retail · 51 to 200 employees

Founded in 1930 in Roanoke, Virginia, Fink's Jewelers is a family-owned company now operating 12 locations across Virginia, North Carolina, and Tennessee. The company emphasizes exceptional customer service and has been recognized as one of America's Top 50 jewelers.

Fink's Jewelers on LinkedIn

What you'll do

  • Support sales activities using the POS systemProcess sales transactionsHandle layaways and special orders
  • Process sales transactions
  • Handle layaways and special orders
  • Maintain customer records, special order files, and layaway files
  • Processing incoming and outgoing inventory transfers
  • Prepare packages and documentation for shipping and mail
  • Manage jewelry repair intake and follow-upCommunicate repair estimatesTrack completion and shipping datesNotify customers when repairs are complete
  • Communicate repair estimates
  • Track completion and shipping dates
  • Notify customers when repairs are complete
  • Assist customers in person and by phone
  • Research transactions using the company's ERP software
  • Perform other administrative duties as assigned

What you need

  • Highly organized and detail-oriented
  • Proficiency with Microsoft Office products
  • Strong customer service and communication skills
  • Comfortable learning and using POS and ERP systems
  • Ability to manage multiple administrative tasks accurately

Key skills

Microsoft Office productsCustomer serviceCommunication skillsPOS systemERP systemsOrganizedDetail-oriented

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Perks

  • office staff repair commission program

See full description on company page, apply now

Read the full posting here
Office Assistant - Fink's Jewelers (Virginia Beach, VA) Position: Part-Time Office Assistant Location: Hilltop North, Virginia Beach, Virginia Pay: $18.00-$20 per hour, plus participation in the office staff repair commission program Key Responsibilities Support sales activities using the POS system Process sales transactions Handle layaways and special orders Maintain customer records, special order files, and layaway files Processing incoming and outgoing inventory transfers Prepare packages and documentation for shipping and mail Manage jewelry repair intake and follow-up Communicate repair estimates Track completion and shipping dates Notify customers when repairs are complete Assist customers in person and by phone Research transactions using the company's ERP software Perform other administrative duties as assigned Qualifications Highly organized and detail-oriented Proficiency with Microsoft Office products Strong customer service and communication skills Comfortable learning and using POS and ERP systems Ability to manage multiple administrative tasks accurately Schedule Favorable retail hours Monday-Saturday Closed Sundays About Fink's Jewelers Founded in 1930 in Roanoke, Virginia, Fink's Jewelers is a family-owned company now operating 12 locations across Virginia, North Carolina, and Tennessee. The company emphasizes exceptional customer service and has been recognized as one of America's Top 50 jewelers.

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