Provide administrative support, data entry, and clerical services to clinical teams to ensure efficient care for members. Responsibilities also include answering phones, greeting members, and assisting with their inquiries and requests.
Requirements overview
Candidates must possess a high school diploma or equivalency and be at least 21 years of age. One year of office experience is preferred, with a strong preference for prior medical office experience.
Founded in 1999, Southwest Network operates seven top-rated mental and behavioral health facilities in Maricopa County, Arizona and an Administrative Headquarters in Phoenix. We provide integrated mental health and primary care services for adults, as well behavioral health therapy and services for youth – on an outpatient basis.
Southwest Network has earned a reputation for excellence in helping people overcome addition, trauma, depression, anxiety, PTSD, sex / human trafficking, and other issues and conditions. We have special expertise in serving individuals designated with a serious mental illness (SMI), and providing expert treatment and support that helps them achieve independence and recovery.
Southwest Network offers an environment where our employees thrive. We value the unique contributions of our team; welcome input and innovation; and embrace diversity, equity, and inclusion in all that we do. We reward our staff with competitive compensation, a generous benefits package, ongoing training, professional development, awards programs, and opportunities to participate in philanthropies that support our local communities.
Learn more about our organization by visiting our website at www.southwestnetwork.org.
AdministrativeHealthcareCustomer Service & SupportSocial Services
Description
Come and join the AMAZING Southwest Network Team!
If you are an individual who enjoys working in a fast-paced environment while
making a difference, this is the position for you. You will provide
administrative support, such as answering phones, greeting our members,
answering their questions, and helping them with requests. You will provide
administrative support, data entry and clerical services to our caring and
dedicated clinical teams so they can provide efficient, quality care and timely
services to our members.
REQUIREMENTS
Education, Certification, and Experience Requirements
* Must possess a high school or equivalency diploma
* One year prior office experience preferred; prior medical office experience
strongly preferred
* Must be at least 21 years of age.
Knowledge, Ability, and Skills
* Must possess excellent customer service skills
* Requires strong writing, verbal and interpersonal communication skills
* Knowledge and use of general mathematics is required
* Strong organizational skills and the ability to utilize multiple types of
office equipment (i.e. phones, copier, fax, etc.)
* Ability to type 25 to 50 WPM is preferred
* Must be competent in Microsoft Office software
* Previous experience using the HMS Scheduling System is preferred
COMPENSATION and BENEFITS
* This position is offered at a fair, competitive salary.
* Medical, Dental, and Vision insurance
* Health Savings and Flex Spending account options
* Paid sick, vacation and holiday time (10 paid holidays per year!)
* Tuition reimbursement
* Bilingual stipend available
* Retirement plan (403b) with company match
* Disability insurance
* Basic life insurance with the option to purchase supplemental insurance
* Employee Assistance Program and Employee Discounts
* Family Medical Leave
* Hearing Discount Program
* Tobacco Cessation Program
* Virta Prediabetes Reversal Program
* IDShield and Legal Shield Protection
When you consider everything—the salary, the benefits, the ongoing training and
support we offer, and the impact you’ll have on the lives of others—it could be
the right opportunity for you.
Any offer of employment is contingent upon verification of education,
employment, driving record and auto insurance, and completion of a criminal
background check and drug testing.
Southwest Network is an Equal Opportunity Employer.
ABOUT SOUTHWEST NETWORK
Southwest Network provides integrated behavioral and physical health services,
caring for both the mind and body for whole health and wellness. We provide
treatment programs for seriously mentally ill adults and children and
adolescents with complex emotional and behavioral needs. We are committed to
their recovery, and we work together to offer hope, support individual goals,
encourage self-sufficiency, and change lives. We do whatever is needed for the
individuals and families we serve.